Senior Support Workers – Kingdom Support & Care

Kingdom Support & CareSenior Support Workers – 39 hours per week

Salary £20,501 (Unqualified), £21,047 (Qualified) Per Annum

£10.10 per hour unqualified, £10.37 qualified

Kingdom Support & Care provides support to people experiencing homelessness in a hostel setting and provides outreach support to individuals in the community.

We are looking to recruit enthusiastic and dedicated senior support workers to join this service.

As a senior support worker you will support individuals to deal with the immediate impact of homelessness and thereafter to secure/sustain a tenancy and provide structured and ad hoc support with life skills. You will monitor health and wellbeing and will be responsible for controlling access to the building, dealing with emergencies and carrying out Health and Safety checks and maintaining standards of cleanliness in the hostel.

As a senior support worker, in addition to the above, you will be expected to have experience of dealing with challenging behaviour and engaging with those who are difficult to engage with. You will have knowledge of housing legislation, law and welfare benefits and will be required to work in partnership with a multidisciplinary team. You will be responsible for managing the workload, shift pattern, mentoring and supervising staff to support their personal development. You will undertake full key-working responsibilities; take referrals, identify move on routes, develop outcome focused support plans to achieve positive journeys and review progress regularly.

The successful candidate will have;

  • An understanding of the issues faced by homeless people or personal experience of homelessness.
  • An understanding of the needs of homeless people, especially those with complex needs, such as mental and / or physical ill health, challenging behaviour, substance misuse and criminal activity.
  • The ability to be flexible, as shift working including weekends and waking nights are required.
  • Enthusiasm, empathy; a high level of tolerance; sense of humour; and be a team player.
  • The ability to establish effective working relationships, good interpersonal and listening skills.
  • I.T skills

Applicants must have a minimum of 12 months experience working within the homeless sector; hold an SVQ qualification in Care or a related field in line with the SSSC registration criteria.

A current driving licence and the use of a car for work purposes are essential.

In addition to this, successful candidates will be required to register with the SSSC and complete SVQ 3 within 2 years of starting employment and a Professional Development Award (PDA) in supervision.

Please note; you must hold an SVQ3 in Care or a related field to meet the qualified point on the salary scale.

All applicants need to be registered as a member of the Protecting Vulnerable Groups (PVG) Scheme for the purpose of regulated work with protected adults. The cost of membership (whether a new or existing member) is borne by you. If you are not already a member the cost will be £59, for existing members this will be £18.


Want to learn more about what it means to be a senior support worker and what the role involves. Why not come along and meet our Support & Care staff?

Our staff will be available at Jobcentre Plus, Merchiston House, Foundry St, Dunfermline, KY12 9DF on Wednesday, 28 June 2017 from 12-4pm. If you want to come along please call us to book a slot.

Further information and application packs are available from our website www.kingdomhousing.org.uk, email recruitment@ksc.scot or telephone (01383) 741220 quoting vacancy number 458.

The closing date for applications is 12:00pm Monday 10 July 2017. Interviews will be held on Thursday 20 July 2017 in our Support and Care office in Dunfermline

Registered in Scotland: SC545491