Tenancy Management Officer – Paragon Housing Association


Tenancy Management Officer

EVH Grade 7 Spinal Points PA 22 (£31,282) to PA 25 (£34,350)

We are seeking to recruit a Tenancy Management Officer to join our Housing Management Team. This is an excellent opportunity to play a key role within the Association contributing to the development of our customer focused housing management and factoring services to around 1500 tenants and factoring owners in the Forth Valley area. A strong commitment to good customer service and tenant involvement is essential.

As part of the Housing Management Team, the Tenancy Management Officer will be responsible for rent arrears, other debtor control and other tenancy management areas such as dealing with tenancy changes and managing neighbour disputes. The post holder will play a key role in supporting tenants through welfare reform changes, ensuring tenancy sustainment and achieving performance targets.

Excellent negotiation and customer services skills, attention to detail and the ability to work flexibly as part of a team are essential attributes.

The post is 35 hours per week with flexible working hours however there may be a requirement for some out of hours working.

The full job description and person specification are available as part of our application pack which can be obtained as follows.

  • By post from Paragon Housing Association Limited, Invergrange House, Station Road, Grangemouth, FK3 8DG
  • Telephone 01324 664966
  • Email enquiries@paragonha.org.uk
  • Downloadable form from paragonha.org.uk
  • C.V.s will not be accepted
  • Late applications will not be accepted

The closing date is 4.00 pm on Friday 4th August 2017 and interviews planned for shortlisted candidates at the end of August 2017.

We are committed to being an Equal Opportunities Employer. We welcome applications from all sectors of the community.

Scottish Charity Number SC 036262