Housing Assistant – Ardenglen Housing Association


Housing Assistant

Permanent Post 35 hours per week (flexi system)

EVH Grade 6 – £27,457 – 30,016

Ardenglen Housing Association is a highly successful, award winning organisation. We are extremely proud of our proven track record and achievements over the past 28 years with customer services, innovation and kindness at our core.

We pride ourselves on being recognised as a community anchor and are committed to the ongoing physical, social and economic regeneration of the area.

Our new Chief Executive has recently led the organisation through a restructure, creating a number of exciting new opportunities within Ardenglen to make us stronger for the future and help turn our vision and ambition into reality.

Ardenglen is a community based housing association established in 1990. We operate from a modern office in Castlemilk, Glasgow and own and manage over 950 homes for rent. We also have a new build development programme.

We are now looking for motivated, dynamic and resilient individuals to join our dedicated team.

Housing Assistant (35 hours) Grade 6

The position of Housing Assistant sits within our Operations Team. The role is extremely varied with an opportunity to get involved in a wide spectrum of housing management tasks.

The post holder will be a key point of contact for customers and will have responsibility to provide high quality housing advice in all functional areas. There will also be a requirement to achieve positive performance outcomes and targets.

With a commitment to customer satisfaction, core tasks will include rent arrears control, housing allocations, neighbour disputes, estate management and tenancy compliance.

Reporting to the Senior Housing Officer, the successful applicant will be able to demonstrate:

  • Generic housing management experience
  • Excellent verbal/written communication skills
  • Commitment to Customer Care
  • Enthusiasm and willing to ‘go the extra mile’
  • Ability to work on your own initiative and as part of a team

The closing date for applications will be Monday 19th November 2018 at 12 noon.

To apply for this post please download an information pack and application form from the EVH website www.evh.org.uk, email Ardenglen@evh.org.uk or call 0141 352 7445.

Interviews will be held on Tuesday 4th December 2018 at Ardenglen Housing Association, 355 Tormusk Road, Glasgow G45 0HF

Ardenglen is committed to being an equal opportunities employer.

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