Upcoming courses at SHARE

  • Pre-tenancy – essential conversations – 2nd Feb 2023

Who’s it for & what’s it about?

Ensuring you have the right conversations with your customer before their tenancy begins is crucial and prepares them for the process of managing their tenancy and helping to ensure, lower arrears, lower incidences of ASB and the tenancy in general costing less to manage. For the tenant is can be the start of a real confidence-building journey.This course is aimed at any staff member who will speak to potential tenants and the purpose of this course is to ensure that future tenants are ready for their new tenancy offer.

Trainer: Patricia Gallagher

Cost: Member £100.00/Non-member £200.00

Book your place(s) HERE

 

  • Working with confidence at the frontline – 8th Feb 2023

Who’s it for and what’s it about:

Developing a well-founded sense of resilience is a must for modern day business.  In the housing sector this is becoming particularly pertinent with many of our frontline staff having to deal with and manage increasingly challenging conversations and situations.

This session is designed to provide a platform to allow frontline staff to explore both the challenges and possible solutions that will allow them to act and feel more confident, and with a greater sense of resilience, when dealing with such change and challenges.

Trainer: Heather Ballantine

Cost: Member £195.00/Non-member £295.00

Book your place(s) HERE

 

  • Leadership & team skills (ilm Level 2 in Leadership and Management) – 9th Feb 2023

Who’s it for & what’s it about?

This thought provoking and highly practical programme provides a superb platform for both practicing and aspiring team leaders to explore, develop and fine tune their ‘team leading skills’ whilst working towards achieving an internationally recognised, vocational award from The Institute of Leadership and Management (ILM) – www.i-l-m.com

The course comprises of four core units, providing learners with an excellent ‘learning platform’ that will provide them with greater skills, knowledge and confidence to lead their team more effectively.

Trainer: Heather Ballantine

Cost: Member £1550.00/Non-member £1850.00

Book your place(s) HERE

 

  • CIH Level 4 in Managing Housing Maintenance – 15 Feb 2023 – 13 Sep 2023

Who’s it for and what’s it about?

This course is designed for those housing professionals who are seeking or are currently employed within either a management or senior technical role. It is aimed at those who are responsible for managing repairs budgets and contributing to management reports, those that already have either the level 3 qualification or have experience of working in a supervisory or management role in housing maintenance.

The course will focus on the knowledge required to successfully deliver a repairs and maintenance programme within a housing association including financial management, procurement, the legal framework for repair and maintenance and performance management for a responsive repairs service.

Trainer: Duncan McLeary, Graeme Aitken, Jane Heppenstall

Cost: Members £1800 / Non Members £2100

Book your place(s): HERE

 

  • QA Level 3 Award in First Aid in the Workplace- 8 Feb, 16 Feb, 22 Feb 2023

Who’s it for and what’s it about?

Did you know that an estimated 555,000 workers in Britain sustained an injury at work in 2017/18? The Health and Safety (First Aid) Regulations 1981 require all employers to plan to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing appropriate first aid training. However, having the correct first aid provision in the workplace is not just a legal requirement, it is incredibly important for the safety of all members of staff!

The QA Level 3 Award in First Aid at Work (RQF) qualification is specifically designed for individuals who wish to act as a first aider in their workplace. Successful candidates will learn how to manage a range of injuries and illnesses that could occur at work and will be equipped with the essential skills needed to give emergency first aid.

Trainer: Graeme Kilgour

Cost: Members £250 / Non Members £350

Book your place(s): HERE

 

  • QA Level 3 Award in Mental Health First Aid in the Workplace – 1 Mar & 8 Mar 2023

Who’s it for and what’s it about?

Mental health is just as important as physical health, yet whilst we know how to take care of our own physical health, many people do not know how to support relatives, friends and even colleagues who are experiencing poor mental health. By developing a greater understanding of common mental health issues, as well as how best to support and guide someone to professional help, you can help further reduce the stigma associated with mental health in the UK.

The QA Level 3 Award in Mental Health First Aid in the Workplace (RQF) is a regulated and nationally recognised qualification that has been specifically designed for those who would like to raise their awareness of mental health, develop an understanding on how best to support, reassure and signpost colleagues to professional support. What’s more, candidates will develop the knowledge, skills and confidence to actively promote positive mental health within their workplace, making it an ideal qualification for mental health champions/first aiders, human resources, managers, supervisors and team leaders.

Trainer: Graeme Kilgour

Cost: Members £200 / Non Members £300

Book your place(s): HERE

 

  • Unit 1 – The fundamentals of property management – an introduction to factoring in Scotland 2 Mar 2023

Who’s it for and what’s it about?

This unit is an introduction to the course and will cover various areas from the history of factoring to the basics of deeds, this will prepare you for the following units. We will use a series of videos, case studies and Q&As throughout.

This module aims to:

  • Increase your basic knowledge of factoring and property management in Scotland by giving you an overview of the history of factoring up to current date.
  • Increase your understanding of Title Deed and Deeds of Condition that set out the rules that property factors have to consider when providing a factoring service.
  • Make you aware of factoring policy, procedure and compliance.

Trainer: Ronnie McMenemy

Cost: Members £250 / Non Members £350

Book your place(s): HERE

 

  • CIH SCQF Level 5 Certificate in Housing Practice – 8 Mar – 15 Aug 2023

Who’s it for and what’s it about?

This course is ideal for staff who are new to housing, for staff who want to move into housing as their career, for Committee/Board members or anyone who is considering a career in housing. Also for tenants and residents wishing to explore housing topics to enhance their personal involvement and understanding in housing issues. Studying this course will also give you student membership of the CIH for the time you are studying.

Trainer: Eileen McCallum

Cost: Members £675 / Non Members £875

Book your place(s): HERE

 

  • Unit 2 - The fundamentals of the legal framework in a factoring operation (FOF) – 16 Mar 2023

Who’s it for and what’s it about?

This unit will explore the legislation vital to follow for those providing a factoring service in Scotland. As well as the Acts of government we will also explore the history of the Acts and why these have come into force and how to make old feudal deeds work with new acts.

This module aims to:

  • This unit aims to increase your basic understanding of the legislation that property factors must adhere to when carrying out their duties, including
  • Provide you with the underpinning knowledge of the Property Factors (Scotland) Act and the code of conduct and how this relates to providing a service to homeowners, we will also look in detail at complaint mechanisms and first tier tribunals  
  • Increase your understanding of other Acts such as the Tenements (Scotland) Act 2004 and the Title Conditions (Scotland) Act 2003

Trainer: Ronnie McMenemy

Cost: Members £250 / Non Members £350

Book your place(s): HERE

 

  • Unit 3 - The fundamentals of a factor’s financial obligations (FOF) – 30 Mar 2023

Who’s it for and what’s it about?

This unit will explore your financial obligations both laid out in legislation and the deed of conditions that factors in Scotland should be aware of when delivering a factoring service. We will also explore floats and reserve/cyclical/sinking funds and the rules set up for these.

Trainer: Ronnie McMenemy

Cost: Members £250 / Non Members £350

Book your place(s): HERE

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