Head of Tenant Services

HEAD OF TENANT SERVICES

EVH Grade 9, SM6–SM8

£53,089 – £55,986

Stirling

Forth Housing Association is based in Stirling and we believe that staff and committee members are our most important assets. As the Association progresses with an ongoing cultural shift, we recognise the importance of having motivated, committed and knowledgeable staff and committee members who are equipped to take the Association forward and face the challenges which lie ahead.

We want to be a landlord of choice within our area, working with our tenants and providing the best standards of service and value for money. We are committed to a robust performance culture and engaging in wider partnership working with groups throughout our area.

You will be responsible for working with the Director to ensure strategic direction and operational delivery of high quality housing management services at Forth Housing Association. You will also support the Association’s mission statement and strategic objectives to enable an ongoing cultural shift by driving change whilst supporting the staff team to embrace it. This role will be key in leading and developing tenant engagement strategy to ensure excellent tenant services are delivered to our customers. 

If this job takes you to where you want to be, and you have the ambition and skills to deliver our vision, please download an application pack from our recruitment consultants www.evh.org.uk

E: Recruitment@evh.org.uk

T: 0141 352 7435

CVs will not be accepted.

Closing date is Friday 27th May at 10am

Interviewees will be tested from 8th – 15th June

Interviews will then be conducted on Friday 24th June