Housing Administration Assistant

An exciting opportunity has arisen within the Housing Services team, to help us continue to meet our service and performance objectives.

Housing Administration Assistant

Permanent, 35 hours per week, Monday to Friday

EVH Grade 5 PA13: £26,071 - PA16: £28,974

The Housing Administration Assistant will assist the Housing Services team to provide an effective, efficient, and responsive Housing Management Service to the Association’s customers, including existing tenants, former tenants, potential tenants and owner occupiers.

Key responsibilities include but will not be limited to, providing administrative and clerical support to the Housing Services Section, answering general enquiries, assistance with; Rent Accounting and Arrears Recovery, Allocations, Housing List Administration, Estate Management, Tenant Participation, Service Delivery and Customer Satisfaction, complaint handling and general upkeep of in-house files and computerised tenancy records.

Candidates will have previous experience in a similar role. Will have excellent verbal and written communication, customer service and organisational skills. They will have proficient computer literacy skills. Experience using SDM Housing software is desirable. A current driving licence and access to a car is also desired for this post.

In return, the Association provides excellent conditions of service. Employers in Voluntary Housing (EVH) Conditions of Service apply to this post. If you meet the requirements for this post, please download an application pack from our website or request an application pack by contacting:

Oak Tree Housing Association Ltd
40 West Stewart Street
PA15 1SH
Tel: 01475 807000
E-mail: recruitment@oaktreeha.org.uk
Website: www.oaktreeha.org.uk

Closing date for applications: Friday 30th September 2022, 4pm

Interviews: Week Commencing, Monday 10th October 2022

Please note: We do not accept CVs.

Oak Tree Housing Association is an Equal Opportunities Employer, welcomes applicants from all sections of the community, is an Investors in People organisation and is a charity registered in Scotland, registration number SCO45300