Set to take place on November 14 in Glasgow, the Scotland Housing Awards recognise the creativity, passion and innovation of housing organisations and individuals across the sector in Scotland.

The shortlisted nominees are as follows:

Excellence in Customer Service (sponsored by Muirhead Housing Association): 

• Customer Care Team, McTaggart Construction
• Tenant Communication Profile, Paragon Housing Association
• Excellence in Customer Service, Lar Housing Trust in partnership with Lar Operations CIC
• Customer First Centre — Customer Satisfaction, Wheatley Group
• Comprehensive CDM System Transformation, ACS Learning & Consultancy 

Excellence in Housing Innovation: 

• Street Hubs — A Household Recycling Solution, East Ayrshire Council 
• Maximisation and Sustainability, Local Government Authority  
• South Lanarkshire Rent Income Support Team — Supporting Tenants to Migrate to Universal Credit, South Lanarkshire Council
• In-House Media Development, River Clyde Homes 
• Hanover Connect — Customers at the Heart of a New Digital Era, Hanover Scotland 
• Shandwick Street Pilot Project, Wheatley Group in partnership with MAST Architects 
• Automation of Anti-Social Behaviour Complaint Reporting, Falkirk Council 
• Haugh Gardens, Falkirk Council 
• Butterbiggins Road, Glasgow, C~urb (part of the Link Group Companies) 
• Kill, Prevent, Protect, NG Homes in partnership with Insite Specialist Services 

Working in Partnership: 

• Furniture Project, Langstane Housing Association in partnership with The Royal Foundation — Homewards Project
• Argyll and Bute Health & Social Care Partnership (HSCP) — Empty Homes Project, Argyll and Bute Council in partnership with Shelter Empty Homes Partnership
• Whole System Approach to Prevent Homelessness and Support People to Thrive in Their Own Home, Turning Point Scotland in partnership with Fife Council
• Hospital to Home — Housing Support for Queen Elizabeth National Spinal Injuries Patients, Housing Options Scotland in Partnership with The Queen Elizabeth National Spinal Injuries Unit
• Lochside Regeneration, Wheatley Homes South in partnership with Dumfries and Galloway Council
• Welcoming New Scots to Inverclyde, River Clyde Homes in partnership with Scottish Refugee Council
• Breaking Barriers to Support: Link Group’s Lightning Reach Journey, Link Group in partnership with Scottish Federation of Housing Associations and Lightning Reach
• Kilbeg — Sabhal Mòr Ostaig affordable homes, Sabhal Mòr Ostaig in partnership with Communities Housing Trust
• Tackling fuel poverty together, Hillcrest Homes
• OPAL Borders, Eildon Housing Association in partnership with National Lottery Community Fund, Cyrenians, Art in Healthcare and Scottish Borders Council 

Excellence in Development for Affordable Housing (sponsored by West of Scotland Housing Association): 

• Tillydrone Affordable Housing, Oberlanders Architects 
• Camby Burnside, Kingdom Housing Association 
• Hallrigg Heights — Tarbolton, Ayrshire Housing 
• Upper Achintore, Phase 1, Fort William, Link Group 
• Calton Village, Wheatley Group in partnership with McTaggart Construction 
• Beatlie Road, Winchburgh, Wheatley Group in partnership with McTaggart Construction 
• 1-21 St Cuthberts, AHR 
• Fair Isle Crescent, Peterhead, Osprey Housing in partnership with CHAP Group 
• Darach Court, Glenelg, Lochalsh and Skye Housing Association 
• Oakwood Edge, Mayfield, Lovell Partnerships Limited in partnership with Melville Housing Association 

Excellence in Tenant Scrutiny (sponsored by the Scottish Government): 

• Service Improvement Group, Riverside Scotland 
• Tackling Damp and Mould Together Scrutiny Review, Glen Oaks Housing Association 
• Lettable Standard Scrutiny Project, Osprey Housing in partnership with OTRA — Osprey Tenants and Residents Association 
• Paragon’s Tenant Scrutiny Panel: Small but Mighty, Paragon HA 
• Scrutiny Panel Environmental Thematic review, Wheatley Group 

Excellence in the Private Rented Sector (sponsored by Safe Deposits Scotland): 

• I’M IN, East Ayrshire Council in partnership with Seascape and Ayr Housing Aid 
• Raising the standard in Scotland’s private rented sector, Lowther Homes 
• Leading with values and responding to the challenge in the PRS, Homes for Good (Scotland) CIC 

Excellence in Regeneration and Sustainability (sponsored by Kingdom Group): 

• Water Row Phase 1, Govan Housing Group in partnership with Glasgow City Council and Govan Central Action Plan 
• Langlands Road, Govan, Trust Housing Association in partnership with CCG Scotland 
• Kirkbrae (69–77), Galashiels, Respindo Limited in partnership with Scottish Borders Council  
• Clydebank East, West Dunbartonshire Council in partnership with CCG 
• Calton Village, Wheatley Group in partnership with McTaggart Construction 
• Butler Court, Jedburgh, Scottish Borders Housing Association in partnership with HUSK Garage-to-Home Regeneration Specialists 
• YMCA — Brandon Street, Motherwell, North Lanarkshire Council in partnership with CCG (Scotland) Ltd, Coltart Earley Architecture and Scottish Government More Homes 

Housing Organisation of the Year (sponsored by SFHA): 

• Beyond Bricks and Mortar: Riverside Scotland’s People-First Approach Delivers Lasting Change, Riverside Scotland
• Blue Triangle, Blue Triangle (Glasgow) Housing Association Ltd
• Trust — Much More Than a Landlord, Trust Housing Association
• Back and Embedded in Our Community, Parkhead Housing Association
• Together We Adapt and Transform Lives for Good, Muirhouse Housing Association 
• Another Year Elder — Elderpark at 50!, Elderpark Housing 
• Caledonia: Making Life Better, Caledonia Housing Association 
• BHA — Realising the power of home, Berwickshire Housing Association 

Excellence in Learning and Development (sponsored by Fife Council): 

• LEAD ON, East Ayrshire Council 
• Highland’s Housing Talent Strategy, Highland Council 
• Empowered People — Exceptional Results, Hanover Scotland 

Excellence in Health and Wellbeing: 

• Connecting Housing and Tenants Visit (CHAT), East Ayrshire Council 
• Mount Pleasant, West Dunbartonshire Council in partnership with CCG 
• Building a Fairer Falkirk: Tackling Poverty to Improve Health and Wellbeing, Falkirk Council 
• Empowering Residents Through Activity and Inclusion, South Lanarkshire Council 
• MyLA (My Life Ahead), Renfrewshire Council in partnership with Turning Point Scotland 
• Financial Wellbeing Team, River Clyde Homes 

Housing-Led Approaches to Ending Homelessness: 

• Housing First for Families — Deliver Life-Changing Outcomes for Some of Scotland’s Most Vulnerable Families, Riverside Scotland  
• Clovenstone Close Phase 1: Every Home Matters, Prospect Community Housing in partnership with City of Edinburgh Homelessness Prevention Team 
• Mental Health and Wellbeing Services for Tenants, Link Group Housing Services in partnership with LinkLiving 
• IPRS (Intensive Peer Recovery Support), Blue Triangle (Glasgow) Housing Association Ltd 
• Homeless Prevention, Falkirk Council 
• Whole System Approach to Prevent Homelessness and Support People to Thrive in Their Own Home, Turning Point Scotland in partnership with Fife Council 
• Housing First, South Ayrshire Council 
• 11,000 Keys to New Lives, Wheatley Group 

Excellence in Accessibility and Inclusion (sponsored by Horizon Housing): 

• Mount Pleasant, West Dunbartonshire Council in partnership with CCG 
• Japp Gardens, Falkirk Council in partnership with Falkirk Council Health & Social Care Partnership 
• Better Homes, Brighter Futures, Caledonia Housing Association 

Net zero in Housing (sponsored by C~urb): 

• Isle of Arran Energy Efficiency Improvements, Trust Housing Association 
• Pappert, West Dunbartonshire Council in partnership with CCG (Scotland) and MAST Architects  
• Kelvin Court Energy Efficiency Retrofit, Hanover Scotland 

The Marion Gibbs award for Equality in Housing: 

• Digital Device Lending Library, Falkirk Council 
• Children’s Champion Project, North Lanarkshire Council  
• South Lanarkshire Futures Project — Supporting Care-Experienced Young People to Live Independently, South Lanarkshire Council  
• One Group, Many Voices - our ‘Different Together’ approach and using EDI data to inform our services, Wheatley Group 

Apprentice of the Year: 

• Calum Murray, North Lanarkshire Council 
• Rebecca Mason, Stirling Council 
• Amy Cooper, South Ayrshire Council  
• Connor Murphy, South Lanarkshire Council 
• Lauren Hooks, South Lanarkshire Council 
• Callum Scouller, Ferguslie Park Housing Association 
• Hannah Dyer, Ferguslie Park Housing Association 
• Bella Kerr, Wheatley Group 
• Riordan Mason, River Clyde Homes 

Excellence in Leadership (sponsored by ALACHO): 

• Tracy Lennon, North Lanarkshire Council 
• Diana MacLean, Riverside Scotland 
• Barry Sweeney, Homes for Good 

Housing Team of the Year (sponsored by Brodies): 

• Kara Haplin, Karen Grainger, Lisa Marie Brown, Nicola Gerrard and Fiona Campbell, Knowes Housing Association Ltd 
• Collaborative Excellence in Rehousing - Enabling the Regeneration of Manse Gardens, Strachur, Trust Housing Association 
• Tenant Participation Team, North Lanarkshire Council 
• Carol Reid on behalf of the Housing Team (Income Recovery Manager and Officers | Neighbourhood Manager and Officers | Voids & Allocations Manager and Officers), Grampian Housing Association 
• Wheatley Homes South 
• Highland Housing Management Team, Highland Council 
• River Clyde Homes Void Team, River Clyde Homes 
• Out of Hours Housing Team, North Lanarkshire Council 
• Sandra Connolly, Albyn Housing Society 
• Clackmannanshire Council’s Housing Team, Clackmannanshire Council 

Young Achiever in Housing (sponsored by Elderpark Housing): 

• Megan Reynolds, Fyne Homes Ltd 
• Mia Hastings, Kingdom Housing Association 
• Hannah Cox, Highland Council 
• Bryony O’Donnell, Falkirk Council 
• Jenna Freer, South Lanarkshire Council 
• Mia Smith, River Clyde Homes