The implementation of Rubixx Housing marks a significant milestone in Southside Housing Association’s digital transformation journey.

Developed to streamline processes, improve data accuracy, and enhance communication, the new system will empower staff to deliver faster, more responsive services while providing tenants with greater access and transparency.

“This is a major step forward for us,” said Paul McVey, CEO at Southside Housing Association. “Rubixx Housing will allow us to work more efficiently and provide a better experience for our tenants. It’s about modernising how we operate in a more transparent, effective and professional manner.”

Rubixx Housing offers a comprehensive suite of tools including:

• Real-time tenant account access
• Task management and visibility of work
• Enhanced case management and reporting
• Integrated communication channels for tenants, applicants and contractors

The software’s intuitive interface and powerful analytics will also support better decision-making and resource allocation across the organisation.

“We’re excited about the opportunities Rubixx Housing brings,” added Liz Bowden, Southside HA’s information systems project manager. “It’s not just about technology – it’s about people. This system will help us serve our community more effectively and adapt to future needs.”

Simon Reay, managing director of Rubixx, said: “Southside are a great fit to the Rubixx family with ambitious plans and a highly skilled team working to deliver an efficient effective service across a variety of channels to suit their customers.

“We’re proud to be part of their digital transformation and look forward to the future working in partnership together.”

Southside Housing Association extends its thanks to all staff and partners involved in the successful rollout of Rubixx Housing and looks forward to the positive impact it will have on tenants and the wider community.