Thenue delivers reassuring message to members at AGM
Thenue Housing last night reassured tenants and the communities it serves that it remains on their side despite continuing cost of living pressures.
At its AGM, the Association said it was doing all it could to help customers navigate the difficulties of the seemingly never-ending financial challenges caused by the soaring cost of living.
Earlier this year, Thenue revealed that its free Financial Inclusion and Energy Advice Service had seen rocketing demand for help.
Between April 2025 and March this year, a staggering £3.4 million was put back into tenants’ pockets in term of State help and other benefits which they were not claiming and were entirely entitled to – a sharp rise on the £1.4m recorded the previous year.
The significant increase in this figure brings into sharp focus the scale of the difficulties many households are facing.
Further pressure on household energy bills kicks in today with the raising of the “energy price cap” by 4 per cent - the maximum charge energy providers can impose on customers.
In her address to members, chair Lindsay Forrest said there were “significant economic challenges” but that Thenue was undeterred in delivering better homes and stronger communities”.
Lindsay said tenant satisfaction remained very high at almost 93% and that there was an ongoing drive at Thenue to “tackling poverty and promoting community wellbeing”.
Lindsay said: “We operate in a challenging environment but we are well placed to face them by building on our achievements as a housing association.”
In the chief executive’s report to members, Donna Henderson - who took up the role earlier this year – said investing in homes “remains central” and that Thenue continued to be a “stable open and effective organisation”.
Donna reminded members there was a strong Thenue development programme under way to deliver more affordable homes.
This included the creation of 42 homes in Calton, which also saved the facade of a B-listed derelict former school, which in turn helps preserve part of the built heritage of the city.
Then there is a particularly large development at French Street, Dalmarnock, which will create 119 homes. This is one of the largest housing developments seen in Glasgow in recent years.
The meeting also heard from the Association’s external accountants, who gave the organisation a clean bill of health.

