Getting Started in Your New Tenancy has been developed in Microsoft Sway in an easy-to-use format.

This streamlines the process for both tenants and Housing Officers, bringing most forms into one easy-to-use resource.

It covers getting energy supplies set up, Council Tax, managing tenancy and accessing community care grants, if applicable. It also covers rental payments and benefits as well as providing a list of handy contact numbers. It links to the tenant handbook and advises about new tenant visits which will be organised within eight weeks by the housing officer.

Another major benefit is that for those who open the document on their own device in their respective language, it will translate to that language. It has already been successfully tested in Ukrainian, Russian, Pashto, Dari, Farsi and French and works with many more languages.

Convener of Housing and Communities, Councillor Gurpreet Singh Johal, said: “This is great news for tenants who can get access to the majority of documents they need in one place.

“It provides an easy step-by-step guide on how to get a new tenancy up and running, giving tenants the chance to settle into their new home quickly and comfortably.”

Vice convener of Housing and Communities, Councillor Hazel Sorrell, said: “Moving to a new tenancy can often be a stressful time but this easy to follow guide helps ensure tenants can make the most of their property from the moment they step inside.

“The handy link to the tenant handbook also provides comprehensive detail on the rights and responsibilities of tenants – an important reference guide for anyone in a Council property.”

The resource will be sent to tenants as they take up their new tenancy.