Upcoming courses at SHARE

29.05.2024 Covenants and long-term financial planning

Who’s it for and what’s it about?

This course will guide delegates through the new financial landscape post-pandemic, looking at the opportunities and threats to financial stability that may lie ahead.

 

04.06.2024 Chairing skills

Who’s it for and what’s it about?

There are greater expectations of Chairs these days. They have to lead the Committee/Board and work closely with senior staff and in particular the Director or Chief Executive. This session is for new and experienced Chairs, vice Chairs and those who are being prepared for the position of Chair.

 

05.06.2024 Repairs and maintenance skills

Who’s it for and what’s it about?

This practical course will empower staff to report more accurately the problems they encounter, leading to more effective repairs reporting and improved diagnostics to carry out repairs accurately.

 

05.06.2024 Business planning – linked to strategy

Who’s it for and what’s it about?

This one-day course, which is part of Share’s management programme but can be taken as a stand-alone session, is aimed at those who are either new to management or are aspiring managers.

This course will examine ‘business planning and strategy’ and participants will develop the skills and knowledge required to set up, edit and evaluate a business plan as well as how their business plan links to strategy.

 

05.06.2024 Understanding costs and budgets in your organisation (ILM Level 3)

Who’s it for and what’s it about?

This course is for anyone who needs to understand the place that budgets play in the daily routines of the workplace. It is specifically aimed at those who are wanting to progress in their career and who recognise that in order to do that they will need to get their head around the money! The purpose of this introductory course is to develop your knowledge and understanding of costs and budgets in your housing association/co-operative.

 

Starting 05.06.2024 Share Management Development Programme

Who’s it for and what’s it about?

The Share management programme will provide those new to management or aspiring managers in the housing sector the tools and techniques to lead a team or organisation at a senior level. Ideally you will be ready to step up to a new role at a more senior level or are looking to enhance your current management skills within your management role. The qualification will span over seven months, during which attendees will attend a course once every month to continue to build knowledge and skills and to transfer that learning into the workplace.

 

06.06.2024 Crucial conversations with customers

Who’s it for and what’s it about?

This course provides delegates with the opportunity to explore their ability to hold crucial conversations with customers. A range of different techniques will be investigated, through the use of practical examples, which will encourage delegates to make clear, focused and timely interventions when the need for a crucial conversation arises.

 

06.06.2024 The Young Housing Professionals’ Network - Tackling sector challenges

Who’s it for and what’s it about?

The Young Housing Professionals Network is a new and exciting project, open to anyone with less than 10 years in experience in the sector as a place to network, collaborate, develop and grow.

 

06.06.2024 Governance Masterclass 3 - The regulatory standards

Who’s it for and what’s it about?

This course for all Committee/Board members and focuses on the Regulatory Standards, looking at each of the standards and what organisations need to do to comply with them. It will consider the role of Committee/Board members; what information they should expect from their senior staff; what questions they should be asking and what assurance they should be looking for that the organisation is complying with the Standards or what action is being taken to ensure compliance.

 

11.06.2024 Delivering great customer service at the front line

Who’s it for and what’s it about?

This course has been designed to provide an opportunity for folk to share their experiences and thoughts on the customer service front, with a view to gaining a broader appreciation of both the role it plays and the impact it can have on individuals, colleagues and, of course, the reputation and continued success of your organisation.

 

11.06.2024 CIH Level 3 Certificate in Housing Maintenance and Asset Management

Who’s it for and what’s it about?

This course is designed for housing professionals, primarily those who are working in a maintenance or technical role. It will assist and enable them to support the maintenance operation within their organisation. It may also be suitable for individuals who have worked in other housing roles and are looking to develop their technical knowledge.

 

12.06.2024 Remaining objective

Who’s it for and what’s it about?

This course for Committee/Board will consider objectivity, the challenges that can get in the way of remaining objective and different approaches to assess objectivity. 

 

17.06.2024 Governance of Scottish Housing Associations (GOSHA) SQA Customised Award

Who’s it for and what’s it about?

This qualification is for all Committee/Board members but it is recommended that candidates have served on their Committee/Board for at least a year.
The qualification is based on a vocational format – that is, you gather evidence of your knowledge of your responsibilities as a Committee/Board Member. It has three units and candidates must complete all three units in order to obtain the Certificate.

 

18.06.2024 Domestic abuse awareness webinar

Who’s it for and what’s it about?

This short webinar is for those who want to understand the current legal set up and know more about how changes expected in the area will impact their ability to help domestic abuse victims with specific coverage on having good domestic abuse policy in place and how to manage tenancies for victims.

 

18.06.2024 An introduction to tenancy sustainment

Who’s it for and what’s it about?

This course is for housing practitioners with responsibility for tenancy sustainment who contribute to supporting customers in their tenancy. It looks at how to improve avoidable tenancy failures and helps housing staff to develop tools to improve tenancy sustainment, decrease evictions, abandonments and early tenancy termination.

 

18.06.2024 Understanding notifiable events, whistle blowing and conflicts of interest

Who’s it for and what’s it about?

This course focuses on the three areas, which need to be understood by all Committee/Board members and in the case of whistle blowing and conflict of interest, acted on personally.

 

19.06.2024 HR/CS Network

Who’s it for and what’s it about?

The HR/Corporate Services Network runs on a quarterly basis throughout the year and is open to staff with corporate services and/or HR responsibilities from all housing organisations.

Coming together with others who have a similar role to share ideas, swap useful information, explore good practice and tell the odd story or two may be just what you need, so why not come along and find out what the network is all about.

 

20.06.2024 Supporting your senior officer and staff

Who’s it for and what’s it about?

This course will discuss the landscape within which your Senior Officer is operating and point to issues that Committee/Board should be assessing to mitigate the risks of stress.

 

25.06.2024 Social media – get your message out there!

Who’s it for and what’s it about?

This one-day course is designed for any member of staff who has a responsibility for social media within their organisation.

This fun and interactive course will be packed full of valuable ways to deliver the best results for your housing organisation, whether that be bringing tenant’s attention to holidays or what’s on in your community.

 

26.06.2024 Governance Masterclass 4: Implementing the regulatory framework

Who’s it for and what’s it about?

This course will consider all the other aspects of the Regulatory Framework within the requirements for local authorities and RSLs and for RSLs only to promote good governance that need to be in place to ensure a strong culture of compliance including: the constitutional requirements of your organisation; legal compliance; tenants health and safety; complaints handling; standing orders; papers and reports; benchmarking and audit. This course also looks at governance probity and organisational culture.

 

27.06.2024 Neurodiversity and the customer experience

Who’s it for and what’s it about?

The purpose of this half day course is to introduce participants to the concept of neurodiversity, what that means for our practice and how we can make our services more accessible and our interaction with neurodivergent customers more engaging and productive.

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