Financial Conduct Authority



FCA announces extension of mortgage holidays

The Financial Conduct Authority (FCA) has confirmed the extension of mortgage holidays for consumers who still face financial difficulties, as well as those whose financial situation may be newly affected by coronavirus after the current FCA mortgage guidance ends.

Published 14 September 2020

Further mortgage support for homeowners announced by watchdog

The Financial Conduct Authority (FCA) has announced proposals to ensure firms provide further support to homeowners who continue to face financial difficulties due to COVID-19.

Published 27 August 2020

Mortgage providers fined £64m for arrears failures

The Financial Conduct Authority (FCA) has fined Lloyds Bank, Bank of Scotland and The Mortgage Business a total of £64,046,800 for failures in relation to their handling of mortgage customers in payment difficulties or arrears.

Published 12 June 2020

Financial Conduct Authority confirms further coronavirus mortgage support

The Financial Conduct Authority (FCA) has confirmed the support firms should give to mortgage customers who are either coming to the end of a payment holidays or who are yet to request one amid the continuing coronavirus crisis. 

Published 2 June 2020

Further proposals unveiled to support struggling homeowners

The Financial Conduct Authority (FCA) has announced proposals which will continue support for customers who are struggling to pay their mortgage due to the coronavirus pandemic.

Published 22 May 2020

FCA confirms temporary loan and credit card relief for customers impacted by coronavirus

A temporary payments freeze on loans and credit cards for up to three months are amongst a package of targeted temporary measures confirmed by the Financial Conduct Authority (FCA) today to help people negatively affected by the coronavirus pandemic.

Published 9 April 2020

FCA calls for loan and credit card payments to be frozen

The Financial Conduct Authority (FCA) has called for lenders to offer a temporary payment freeze on loans and credit cards for up to three months for consumers facing financial difficulties as a result of coronavirus.

Published 2 April 2020

Financial watchdog urges interest-only mortgage holders to take action

The UK’s financial watchdog the Financial Conduct Authority (FCA) has reached out to people with interest-only mortgages to urge them to contact their lender after discovering that many have still not sought guidance on their repayment options.

Published 31 January 2018

FCA launches mortgage sector competition probe

The Financial Conduct Authority (FCA) has launched a market study to consider whether competition in the mortgage sector can be improved to benefit consumers.

Published 14 December 2016

FCA orders lenders to refund overcharged mortgage arrears customers

Hundreds of thousands of people who fell into arrears on their mortgage may be eligible for compensation after a ruling by the Financial Conduct Authority (FCA).

Published 21 October 2016

Mortgage firms ‘lending responsibly’ but scope for improvement on competition

An independent review into mortgage practices in the UK has found that while companies are largely lending responsibly, there is scope for improving consumers’ ability to make better choices.

Published 17 May 2016

Places for People receives FCA authorisation

Places for People has received authorisation from the Financial Conduct Authority (FCA) for its financial service offering.

Published 17 December 2015

FCA calls for views on social investments

The Financial Conduct Authority (FCA) is calling for contributions on how regulation is working in relation to the social investment market.

Published 15 December 2015