Housemark

Consumer standards research from Housemark has unveiled significant challenges in England's social housing sector. The housing data specialist has urged housing providers to take action to improve service delivery, tenant satisfaction and asset management performance.

Data company Housemark has accelerated plans to provide next generation analytics for the UK housing sector, bringing in technology and data pioneer Andrew Barham as its new chief technology officer. Andrew has almost two decades’ experience delivering technology-fuelled strategic business tra

Craig March, a principal consultant of data at Housemark, explores how a pragmatic approach to data management can help Scottish social landlords to get a better handle on the challenges they face and result in better outcomes for tenants. Effective data management is a cornerstone for informed deci

A reduced gender pay gap and a leap in the number of landlords paying the Real Living Wage to all employees are some of the highlights included in Housemark's third report analysing the environmental, social and governance (ESG) performance of the social housing sector. Figures from the newly publis

The number of resident complaints is likely to be much higher than official numbers and could be more than 1 million since April 2023, according to analysis by housing data expert Housemark. Although housing providers have recorded 186,000 formal complaints since April 2023, Tenant Satisfaction Meas

Kingdom Group has demonstrated its commitment to providing customers with the best possible service by signing a three-year contract with data and insight company, Housemark. By becoming a member, the Fife-based housing association – which provides more than 7,500 affordable homes for resident

After touching on the use of data in a previous episode regarding Fit Homes, the Scottish Housing News Podcast returns to the issue by further considering other ways in which data analysis is helping inform decision-making across all areas of social housing from creating sustainable communities to a

SHN Podcast co-host Jimmy Black shares how intelligent data presented in a user-friendly way can have benefits for housing associations and their board members.

Rob Griffiths has assumed the role of chief executive officer at Housemark, effective as of 1 June 2023. Mr Griffiths brings a wealth of housing sector and leadership experience to housing data specialist Housemark. He previously led housing management software provider, Aareon UK, and has over

Housemark has appointed Rob Quayle as interim chief executive. He moves into the position at housing data expert Housemark from his role as chief technology officer.

Kirsty Wells from Housemark and WISH Scotland marks Scottish Housing Day by explaining why sustainability is so important in the housing sector. We’re now living in a state of emergency with climate change causing long-term shifts in temperature and weather patterns across the globe. It’

Launching our new monthly feature of Housing Champion interviews, Jimmy Black profiles Kirsty Wells, director of consultancy and partnership at Housemark and the newly appointed chair of WISH Scotland. Kirsty Wells began plunging into the chilly waters of reservoirs and the North Sea during COV

Kirsty Wells, director of consultancy and partnerships at Housemark, has been appointed as the inaugural chair of the WISH Scotland regional board. Ms Wells brings her wealth of networking experience and a passion to drive the gender equality agenda throughout Scotland to this new role.

Reports of non-emergency repairs by Scottish landlords increased by 59% in July but performance will not return to ‘normal’ levels for some time, according to new HouseMark Scotland COVID-19 impact data. 

Rent arrears for social landlords in Scotland are forecasted to peak in December 2020 at 42% higher than March with the end of the furlough scheme representing a “significant arrears risk” for landlords, a new report has found.