Angela Currie: Rethinking risk in an age of uncertainty
Angela Currie
Hanover Scotland chief executive Angela Currie argues that traditional risk registers (built on mapping out every individual threat) are no longer fit for purpose in a world where global instability is hitting housing and social care providers directly.
The world is becoming harder to predict, and for the housing sector that uncertainty is no longer abstract, but immediate.
With events unfolding thousands of miles away now influencing costs, supply chains and investment decisions here at home. What was once considered distant risk is now firmly embedded in day-to-day strategic thinking, reflecting a broader shift in how organisations must understand and respond to an increasingly unstable global environment.
In recent weeks, discussions at board level have highlighted a growing recognition that traditional approaches to risk management are no longer fit for purpose, as the pace and scale of change continue to accelerate.
Therefore, I believe the sector must fundamentally rethink how it defines and prepares for risk in this new context.
The idea that we can map out every individual risk and neatly categorise it is becoming increasingly unrealistic. We are operating in a world where volatility is the norm, not the exception, and our systems need to reflect that reality if they are to remain useful.
Historically, risk registers have been built on specificity, seeking to identify discrete threats, assign likelihoods, and develop targeted mitigation strategies based on a relatively stable operating environment.
That approach, however, depends on a level of predictability that is becoming harder to justify, as global instability, political uncertainty and economic disruption create overlapping and fast-moving risks that resist neat categorisations.
As a result, some organisations are beginning to adopt broader and more flexible frameworks that better reflect the conditions in which they now operate. Rather than attempting to define every possible scenario, they are introducing overarching categories that acknowledge uncertainty itself as a core and persistent risk.
This “catch-all” approach does not represent a loss of rigour, but instead signals a shift towards resilience and adaptability, recognising that the speed of change can outpace even the most detailed and carefully constructed plans.
For the housing and social care sector, the implications of this shift are significant. Costs can rise rapidly due to international events through material shortages, inflationary pressures and changes in labour markets.
At the same time, organisations like Hanover Scotland are operating within a social care system facing increasing strain. Commissioning and procurement arrangements often fail to keep pace with rising costs, while workforce recruitment and retention remain persistent concerns in an increasingly competitive labour market.
These are not issues facing individual providers alone. They reflect wider structural challenges across social care, where demand continues to grow against a backdrop of constrained resources and funding uncertainty.
Yet our commitment remains unchanged. Hanover Scotland exists to support older people to live independently and well, and that mission becomes even more important during periods of instability.
Funding environments can also shift quickly, influenced by political decisions and wider economic conditions, making long-term planning increasingly complex. That is why organisations must move beyond viewing risk management as a compliance exercise and instead focus on building agility, resilience and adaptability.
Many existing risk frameworks remain rooted in a more predictable era. Today, success depends less on anticipating every possible scenario and more on ensuring organisations can respond effectively when circumstances change.
In fact, there is a real risk that organisations spend more time updating their risk registers than actually responding to the risks themselves.
Instead, boards and leadership teams should prioritise building organisational agility, ensuring they have the capacity to respond quickly and effectively to emerging challenges as they arise.
This requires more than procedural change, demanding a cultural shift in which risk management moves beyond compliance and becomes a dynamic, strategic function that actively informs decision-making at every level.
Crucially, this is not about adopting a pessimistic outlook, but about recognising the realities of the environment in which the sector now operates.
The housing sector has always navigated complexity, but the scale and speed of current change demand a different mindset, one that is comfortable with ambiguity and prepared to act despite incomplete information.
Leaders must therefore be willing to acknowledge uncertainty openly and plan with flexibility in mind, recognising that some risks cannot be fully understood until they materialise.
In a world defined by unpredictability, that ability to adapt may prove to be the most important risk strategy of all.



