Caledonia Housing Association wins business accolade

From left to right: Gavin High, Margaret Cowie, Duncan Macrae and Mark Millard receive their Committed to Excellence Award from Claire Ford, CEO, Quality Scotland

Caledonia Housing Association has celebrated the receipt of the Committed to Excellence award at the Scottish Awards for Business Excellence.

The housing provider was presented with the accolade at an awards ceremony in the Radisson Blu Hotel, Glasgow, which was organised by Quality Scotland.

The award recognised the Association’s ability to maintain “a consistently high level of ‘best practice’ quality procedures within the scope of its business excellence strategy”.

Julie Cosgrove, chief executive at Caledonia Housing Association, said: “This ‘Committed to Excellence’ Award gives our staff recognition of just how important a role they play amongst the people they help across the areas where we work.

“In the past year, we have seen not just some extraordinary work and outstanding achievement carried out by our staff, but a major shift in how the importance of the wider impact of what we do is appreciated by community groups across the area.”

Claire Ford, chief executive officer at Quality Scotland, added: “Caledonia Housing Association stands out as a prime example of how a commitment to sustaining business excellence can bring about transformational change to a social housing provider in relation to its staff development and best practice programmes.

“The staff and its many volunteers acknowledge that business excellence is a continual journey and can take great heart in what they have achieved with this Committed to Excellence success.”

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