The Disability Friendly initiative was developed by I Am Me Scotland to create a network of welcoming, accessible spaces across Scotland where disabled people and individuals living with long-term health conditions feel respected, supported, and valued within their local communities.

Supported by the Crown Office and Procurator Fiscal Service (COPFS) and funded by the National Lottery Community Fund Awards for All, the initiative encourages organisations to commit to staff training and practical workplace adaptations that empower disabled people to live in their communities with confidence.

As part of this journey, all staff across Govan Housing Group have undertaken specialised disability awareness training, with designated Disability Champions appointed to help drive inclusive practices across the group.

The training equips staff to better understand both visible and hidden disabilities - including autism, learning disabilities, sensory impairments, mental health conditions and long-term health conditions - ensuring team members can communicate effectively, respond to individual needs and make reasonable adjustments where required.

Caron Quinn, chief executive at Govan Housing Group, said: “While this accreditation is a fantastic achievement for the organisation, the real significance lies in what it means for our customers. It demonstrates our commitment to ensuring that everyone can access our services, facilities and support in a way that meets their individual needs and removes barriers wherever possible.

“Our team has undertaken comprehensive disability awareness training, with dedicated Disability Champions identified for the Group, to increase understanding of both visible and hidden disabilities. Through this, staff are better equipped to respond to individual needs, communicate effectively and make reasonable adjustments so that every customer feels valued, respected, and supported.

“This achievement reflects our wider commitment to equality, diversity, and inclusion. A ‘one size fits all’ approach simply does not work, and we are committed to getting it right for everyone. Becoming a Disability Friendly organisation is not the end of the journey, but an important step towards embedding inclusive practices across all areas of our work - creating a welcoming, accessible environment where every individual is treated with dignity, fairness, and respect.”

Aimee McLellan, project development officer for I Am Me Scotland, said: “We are delighted that Govan Housing Group has become a Disability Friendly Place. By taking part in our Disability Friendly training, staff have demonstrated their commitment to understanding the barriers faced by disabled people and creating a more welcoming, inclusive environment for everyone.

“Small changes in awareness and understanding can make a significant difference, and we are pleased to be working with organisations such as Govan Housing Association to help build more inclusive communities across Scotland.”