The council’s 2025/26 Annual Return, discussed at Wednesday’s meeting of the Housing and Social Wellbeing Committee, shows strong performance across repairs, safety compliance, tenant engagement, home adaptations and tenancy sustainment.

It also highlights continued investment in homes and support services, alongside improvement work to address pressures facing both tenants and the wider housing sector.

Emergency repairs were completed in an average of 3.53 hours, within the council’s four-hour target, across more than 7,000 emergency repair jobs. Satisfaction with the repairs service remained exceptionally high at 97.71%.

The council achieved 100% gas servicing compliance across its housing stock. Electrical inspection compliance reached 99.95%, while fire safety compliance stood at 99.57%. The small number of outstanding cases involved homes undergoing improvement work or difficulties securing access from tenants.

Tenant satisfaction and satisfaction with opportunities to participate in decision-making both increased to more than 80%, representing a rise of 2.7 percentage points. A total of 2,782 tenants took part in the annual rent consultation, with

benchmarking identifying Perth and Kinross Council as having one of the strongest levels of tenant engagement in the rent-setting process.

The council completed 434 home adaptations during the year, 30 more than in the previous year. The average time taken to complete adaptations fell from 33.5 days to 19.9 days, helping more tenants to live safely and independently in their homes.

Tenancy sustainment improved to 91.58%, meaning a greater proportion of households were able to remain successfully in their homes. The council also purchased 115 properties through its buyback scheme, substantially exceeding its target of 40 and increasing the supply of affordable housing.

Satisfaction with neighbourhood management rose from 73.3% to 75.7%, while the proportion of anti-social behaviour cases resolved increased from 79.60% to 83.21%.

During 2026/27, the council will continue to strengthen its housing services through a new Term Maintenance Framework, enhanced arrangements for managing empty homes and further investment in environmental sensors and the prevention and treatment of damp and mould.

Investment will also continue to provide warmer, healthier and more affordable homes while supporting the council’s net zero ambitions.

Tenants experiencing financial difficulties will continue to receive targeted help and the council will also expand opportunities for tenants to influence housing services through locality forums and engagement with groups that have traditionally been underrepresented.

Councillor Tom McEwan, convener of Perth and Kinross Council Housing and Social Wellbeing Committee, said: “These results demonstrate the consistently high standard of housing services being provided to tenants across Perth and Kinross. Our teams are completing emergency repairs quickly, maintaining extremely high levels of safety compliance and receiving excellent feedback from tenants about the quality of repair work.

“We are also helping more people to remain safe and independent in their homes, sustaining more tenancies and increasing the supply of affordable housing through our successful buyback programme.

“We recognise the considerable financial and housing pressures facing many households, as well as the areas where our own performance can improve. We will continue to listen to tenants, invest in their homes and provide the practical and financial support people need to maintain successful tenancies and enjoy a good quality of life.”