Owned by the Scottish Government, SNSIAP is designed to encourage not-for-profit agencies to adopt a culture of continuous improvement for their advice work.

Link’s director of housing services, June Green, said: “We are delighted to have received this accreditation, which demonstrates our service is well managed and provides good quality advice.

“It is a testament to the hard work and dedication to quality continuously displayed by the Advice Service team.

“It is vital we are equipped to provide our tenants with accurate advice and guidance in relation to welfare reform and the ongoing benefits changes, and this accreditation signals we are well on our way to achieving this.”