The office moves are part of the council’s wider locality-based Estates Strategy to rationalise the council’s property portfolio, reduce running costs and maximise council services.

As part of this change, further North Ayrshire Health and Social Care Partnership, Housing and Customer Service Centre teams will now be based at Cunninghame House.

Since the start of January 2026, refurbishment works have been underway and are now nearing completion on the ground floor of North Ayrshire Council’s headquarters at Friars Croft in Irvine, KA12 8EE.

The refurbishment has seen the creation of a new check-in area including two service desks and six customer interview rooms.

Members of the public will now attend appointments within meeting rooms of Cunninghame House. A new system will also operate for customer appointments and upon arrival to the ground floor entrance (facing the Rivergate Shopping Centre), members of the public will be required to check in.

Walk-in appointments are also still welcomed, and these will operate via a digital self check-in ticketing system.

Both the Customer Service team at Bridgegate House and the Housing Advice team at Galt House will officially close at these locations from 3pm on Friday 15 May 2026. The services provided will reopen at 10.30am on Monday 18 May at Cunninghame House.