Shelter and Wheatley undertake independent anti-racist review of services
Shelter Scotland and Wheatley have enlisted independent researchers to review how their services are delivered in Glasgow for Black People and People of Colour through an anti-racist lens, so that they can better meet the needs of communities.
Conducted by The Collective, the research features real experiences of Black People and People of Colour in the city and also explores how the housing sector can embed anti-racist practices into policy and services.
Scottish Government data shows that Black People and People of Colour are 3.1 times as likely to experience homelessness compared to White Scottish households. They are also far more likely to be illegally denied their housing rights and placed in temporary accommodation that is unsafe or unsuitable.
As part of this new research project by Shelter Scotland and Wheatley, a practical toolkit will be developed to support housing organisations in reviewing their services through an anti-racist lens and taking meaningful action.
Housing professionals are invited to hear more about the research findings and toolkit at the next Scottish Anti-Racism and Housing Network meeting on 18 June 2026 in Glasgow.
Shelter Scotland director, Alison Watson, said: “We welcome this independent scrutiny - systemic racism is embedded in Scotland’s housing system and meaningful change starts with honest reflection. We will be open about where systems, processes and cultures are creating barriers for Black People and People of Colour.
“People who experience racism in housing services are the experts in what needs to change. We’re here to listen, learn and act - to make sure that everyone can access our services safely, confidently and without discrimination.”
Wheatley Group director of communities, Laura Pluck, said: “This review has given us important insight into customers’ experiences and where we can make improvements. We are absolutely committed to taking meaningful action to make sure our services are inclusive and fair for all.”

