Spire View ‘delight’ at successful planned maintenance contract

Spire View Housing Association has welcomed the successful completion of a kitchen and boiler replacement contract carried out by CCG Asset Management.

Covering 46 kitchens and 48 boilers, the entire programme was delivered within a period of just five weeks and has been described as having “very high tenant satisfaction ratings” with the quality of workmanship and engagement by the site team with tenants being key areas to the successful delivery of the programme.

Stephen Riley, manager of CCG Asset Management, the planned maintenance division of the CCG Group, said: “To hear of positive client feedback and our tenant satisfaction rating makes the whole CCG Asset Management team feel very proud. We value the quality of our workmanship and always believe in being courteous to the occupier.”

Spire View depute director, Margaret Brownlie, added: “Spire View are delighted with the overall performance of CCG and the quality of workmanship during the contract. We expect that our tenants are provided with the highest level of service, both in terms of quality and courtesy throughout a works programme. Tenant feedback demonstrated that CCG fulfilled this expectation comfortably.”

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