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Effective collection in factoring
Who is it for and what is it about?
This course is designed for those who work within a factoring role in their housing association and deal with arrears collection. Throughout this course we will examine owner occupier debts and what we can do as factors to reduce these and address consistent non-payers, as well as the do’s and don’ts of debt collection in relation to legislation and the deeds of condition.
This course will highlight the importance of managing debts from the moment a debt arises and examine the prescriptions and limitations of debt collection. We will also explore where debt comes from and if there are tools you can put in place to manage this before it arises.
Course content:
• The Property Factors (Scotland) Act 2011 Code of Conduct for Property Factors and debt
• The Title Conditions (Scotland) Act 2003 and debt
• The Tenement (Scotland) Act 2004 and Debt
• Prescriptions and limitations
• What the deeds of conditions state
• The Consumer Credit Act
• What others are doing in the sector
• What can be done to recover debts
• Debt recovery procedures
Learning outcomes:
• what the legislation allows you to do as a factor to collect unpaid debt and to address consistent non-payers
• The limitations period and the importance of acting fast to collect debts to avoid having to write off the debt owed
• Options for debt recovery including time to pay arrangements, notice of potential liability, inhibitions and passing fees onto other owners with in the scheme property
Course date: 12/11/25
Delivery: Online
Trainer: Jacqueline Stirling
Cost: Member £125 / Non-Member £275
Book your place HERE or email info@share.org.uk
