Factoring essentials

Who is it for and what is it about?
This course is aimed at individuals who are either new to factoring or wish to obtain a solid understanding of the fundamental requirements of delivering a factoring service within Scotland to protect the housing stock for the next generation.
Participants will start by considering the history and development of factoring in Scotland to see where and why it all began, through to the current landscape and the legislation and regulations required to deliver a successful, consistent, and compliant factoring service. Delegates will examine the Code of Conduct for Property Factors, discuss and break down real case studies and examine different types of title deeds.
Course content
• The Story of Factoring – a short history of how factoring in Scotland began and why it is important
• Role and responsibilities of a factor
• The law….a brief overview
• Title deeds
• Property Factors (Scotland) Act 2011
• Code of Conduct for Property Factors
• Tenement Management Scheme
• Title Conditions (Scotland) Act 2003
• Code of Conduct for Property Factors – the Factor’s guide to excellence
• Financial Obligations
• Carrying Out Repairs and Maintenance
• Complaints Resolution
• The First-tier Tribunal For Scotland (Housing and Property Chamber)
Learning outcomes
• Leave with an understanding of what factoring is and why it is important to the country
• Have a basic understanding of the legislation and regulations that factors are legally bound to follow
• Understand the importance of title deeds and how to interpret them to ensure work and services are instructed and recharged correctly
• Have a moderate understanding of the Code of Conduct for Property Factors and the importance of adapting internal procedures in line with the Code to remain compliant
• Understand the value of getting the Written Statement of Service right and managing owner’s expectations
• Have a basic understanding of the Tenement Management Scheme and when to use it
• Understand why the First-tier Tribunal is important and what to expect and how to prepare if you have to attend
Course date: 17/09/25
Delivery: Remote delivery
Trainer: Debra Campbell
Cost: Member £125 / Non-Member £275
Book your place HERE or email info@share.org.uk