22.07.26 Minute taking: from preparation to publication

Who’s it for and what’s it about?

Through clear guidance and practical examples, participants will build confidence in their ability to support meetings effectively and record outcomes accurately.

 

22.07.26 Understanding the housing needs of refugees and people seeking asylum (Webinar)

Who’s it for and what’s it about?

This webinar is aimed at housing staff, particularly those in frontline roles, and will explore the differences between refugees, immigrants, migrants and asylum seekers.

 

05.08.26 Health and Safety for committee/board

Who’s it for and what’s it about?

This will cover a variety of health and safety obligations of the governing body, both as employer and landlord, and consider the latest updates from the SHR on tenant safety.

 

05.08.26 Factoring essentials

Who’s it for and what’s it about?

This course is aimed at individuals who are either new to factoring or wish to obtain a solid understanding of the fundamental requirements of delivering a factoring service within Scotland.

 

06.08.26 De-escalating aggression and conflict

Who’s it for and what’s it about?

This training course is suitable for frontline staff who are in regular contact with members of the public and service users who may become frustrated, upset or aggressive.

 

12.08.26 Strategic Housing Investment: advanced asset planning and compliance

Who’s it for and what’s it about?

A comprehensive course on asset investment, risk management, and compliance for senior decision-makers in housing and finance.

 

13.08.26 Plan, Prioritise, Pay: tenant budgeting for sustainable rent payments

Who’s it for and what’s it about?

This session is for staff who work closely with tenants and need the essential skills to help them manage their budgets effectively, maximise their income, and consistently meet their rent payments.

 

17.08.26 Reaching everyone in your community (Webinar)

Who’s it for and what’s it about?

Explore how to identify and reach minority groups, how you can adapt your engagement approach for inclusivity, and how to connect authentically and effectively with diverse audiences.

 

18.08.26 A holistic approach to allocations

Who’s it for and what’s it about?

The course will examine existing good practice in relation to maintaining housing lists, offers and refusals, and tenancy sustainment.

 

18.08.26 Identifying hazards on a home visit

Who’s it for and what’s it about?

This course is for housing professionals who enter people’s homes in the course of the job and considers risks that may be encountered.

 

20.08.26 Managing common property repairs

Who’s it for and what’s it about?

This course is for anyone who is responsible for arranging repairs and maintenance to common properties where there is a mixed tenure between owners and tenants.

 

25.08.26 Equalities data and the requirement to collect

Who’s it for and what’s it about?

This course will ask delegates to reflect on their process for collecting equality data and learn lessons to inform how they may collect this type of data in the future.

 

26.08.26 Fraud Prevention – what should your board be asking? (Webinar)

Who’s it for and what’s it about?

Housing associations face increasingly complex fraud risks, from procurement fraud and conflicts of interest to sophisticated cyber scams and business email compromise. This webinar is designed for those with governance, leadership, risk management and assurance responsibilities within Registered Social Landlords (RSLs).

 

26.08.26 Performance conversations for managers

Who’s it for and what’s it about?

This session introduces managers to a new concept and approach to appraisal, where 5 types of Performance Conversations, replace the more traditional annual appraisal conversation approach.

 

27.08.26 HR/Corporate Services Network

Who’s it for and what’s it about?

The HR/Corporate Services Network runs quarterly and is open to staff with Corporate Services and/or HR responsibilities.