13.10.26 Why do I do that – an introduction to property factoring in Scotland

Who’s it for and what’s it about?

This course is for those who are new to providing a factoring service in Scotland or for those who want to learn more about why you do the things you do when managing factored property in Scotland.

 

14.10.26 Hoarding for housing professionals

Who’s it for and what’s it about?

This course is for housing staff who work directly with tenants or those that visit tenanted properties and may encounter someone who they think displays signs of hoarding behaviour.

 

15.10.26 Developing your supervisory skills

Who’s it for and what’s it about?

This course is designed for new or aspiring supervisors, to highlight and explore the essential daily tasks, responsibilities and supervisory skills required to be an effective in their role.

 

15.10.26 Assurance Statement

Who’s it for and what’s it about?

This short session will introduce delegates to the Assurance Statement, the history, context and reasoning behind it.

 

20.10.26 Understanding Deeds of Conditions and real burdens

Who’s it for and what’s it about?

This 2-day course is for those who work within a factoring role or those who have a factoring function within their role where they will be responsible for examining deeds of conditions.

 

21.10.26 Leadership & team skills (ILM Level 2 in Leadership and Management)

Who’s it for and what’s it about?

This qualification is designed for aspiring and current team leaders who want to build confidence and competence in leading teams.

 

22.10.26 Monthly Housing Meet Up – Repairing Standard (Webinar)

Who’s it for and what’s it about?

Join us for a new monthly online series where we come together to discuss topical issues, explore how we are approaching them in practice, and build an open, supportive “Ask Us Anything” community.

 

26.10.26 Managing common property repairs

Who’s it for and what’s it about?

This course is for anyone who is responsible for arranging repairs and maintenance to common properties where there is a mixed tenure between owners and tenants.

 

27.10.26 Supporting Employees Experiencing Domestic Abuse (Webinar)

Who’s it for and what’s it about?

As part of Domestic Abuse Awareness Month, this webinar explores how domestic abuse can affect employees, how to recognise potential signs and changes in behaviour, and how managers can respond safely and appropriately.

 

28.10.26 Housing and dementia; Best Practice for social landlords

Who’s it for and what’s it about?

This course will introduce and discuss the nature of dementia, the various forms of it, what the implications of this diagnosis are for those living with it, those caring for them and their landlords.

 

28.10.26 Housing associations in a nutshell (HAIAN – full programme)

Who’s it for and what’s it about?

This is a comprehensive three evening introductory course for new Committee/Board members or those who want, or need a refresher.

 

28.10.26 Plan, Prioritise, Pay: tenant budgeting for sustainable rent payments

Who’s it for and what’s it about?

This session is for staff who work closely with tenants and need the essential skills to help them manage their budgets effectively, maximise their income, and consistently meet their rent payments.

 

04.11.26 Lone working and personal safety

Who’s it for and what’s it about?

This course will explore safe lone working practices, issues which pose a heightened risk, making risk assessments, and what to do when you encounter physical risks whilst carrying out your role.

 

05.11.26 Effective collection in factoring

Who’s it for and what’s it about?

This course is for those who work within a factoring role in their association and deal with arrears collection, including good practice, persistent non-payers and prescriptions and limitations.

 

05.11.26 Housing associations in a nutshell – the core functions

Who’s it for and what’s it about?

This session offers a practical overview of the key elements involved in delivering a high-quality maintenance service within a housing organisation. Participants will explore the legal and regulatory frameworks, while gaining insight into reactive, cyclical, and planned maintenance approaches.

 

09.11.26 Dampness, condensation and mould management in mixed tenure blocks

Who’s it for and what’s it about?

This course provides housing and repairs staff with a practical understanding of how to identify, investigate and manage damp, condensation and mould in mixed tenure blocks

 

11.11.26 Understanding notifiable events, whistle blowing and conflicts of interest

Who’s it for and what’s it about?

This course focuses on the three areas, which need to be understood by all Committee/Board members and in the case of whistle blowing and conflict of interest, acted on personally.

 

18.11.26 Engaging tenants for service delivery

Who’s it for and what’s it about?

This course considers the SHR obligation on organisations to engage tenants in service delivery, including tools, challenges, good practice and the impact of digitalisation on tenant engagement.

 

19.11.26 Wellbeing Network – The Four Day Working Week

Who’s it for and what’s it about?

The Wellbeing Network is a sub-group of our HR/Corporate Services Network, focusing specifically on all things workplace wellbeing.

 

26.11.26 Monthly Housing Meet Up – Year in Review and Looking Ahead to 2027

Who’s it for and what’s it about?

Join us for a new monthly online series where we come together to discuss topical issues, explore how we are approaching them in practice,

and build an open, supportive “Ask Us Anything” community.

 

26.11.26 Chairing Skills

Who’s it for and what’s it about?

Delegates will explore the practical requirements of a Chair along with the softer skills required to fulfil the role