04.02.26 Equalities and human rights for Committee/Board

Who’s it for and what’s it about?

Explores how Committee/Board members can oversee equalities and human rights in housing services, ensuring obligations are met in practice.

 

05.02.26 Net Zero Made Simple: What Every Organisation Needs to Know (Webinar)

Who’s it for and what’s it about?

This webinar will introduce the basics of a Journey to Net Zero and what it means for organisations. We will look at why reducing carbon emissions is important, how to understand your current impact, and the practical steps you can take to make positive changes.

 

12.02.26 Working with confidence at the frontline

Who’s it for and what’s it about?

This session is designed to provide a platform to allow frontline staff to explore both the challenges and possible solutions that will allow them to act and feel more confident, and with a greater sense of resilience, when dealing with such change and challenges.

 

12.02.26 Positive and Purposeful Challenge

Who’s it for and what’s it about?

This session explores effective challenge in governance—how to tailor your approach for impact, whether you’re new or experienced in the role.

 

17.02.26 Writing policies

Who’s it for and what’s it about?

This course will provide you with practical experience in writing policies and equip you with the skills to produce documents which are user friendly and meet the needs of the intended audience.

 

18.02.26 Know the codes

Who’s it for and what’s it about?

This session provides an overview of the various Codes and documents that guide the Committees/Boards in fulfilling their roles and responsibilities.

 

19.02.26 Why do I do that? Introduction to core housing

Who’s it for and what’s it about?

Introductory course for new housing staff on legal frameworks and practical skills in Scotland’s social housing sector.

 

25.02.26 Medical adaptations for housing staff

Who’s it for and what’s it about?

This course is designed for maintenance staff who are involved in the adaptation’s procedure. It will provide an overview of the process from inception to completion:  dealing with social work requests; funding streams available; conducting site visits; preparing briefs for contractors and overseeing works.

 

25.02.26 Professional Diploma in Property Factoring in Scotland (February) 

Who’s it for and what’s it about?

This qualification is the next level up for those who have already completed the Fundamentals of Factoring qualification and passed the Associate exam or those with a sound level of knowledge within a factoring/property management role (we suggest a minimum of two years’ experience).

 

04.03.26 Questions you should be asking – governance

Who’s it for and what’s it about?

This course helps Committee/Board members ensure good governance by highlighting key areas for scrutiny and the right questions to ask to avoid regulatory issues.

 

04.03.26 Understanding Deeds of Conditions

Who’s it for and what’s it about?

This two day course is for those who work within a factoring role or those who have a factoring function within their role where they will be responsible for examining deeds of conditions

 

05.03.26 Leadership & team skills (ILM Level 2 in Leadership and Management)

Who’s it for and what’s it about?

This qualification is designed for aspiring and current team leaders who want to build confidence and competence in leading teams.

 

11.03.26 Understanding treasury management

Who’s it for and what’s it about?

This course helps Committee/Board members understand financial risks—covering investments, cash flow, markets, and controls for strong financial performance.

 

12.03.26 Business Administration SVG SCQF Level 6 (March)

Who’s it for and what’s it about?

A vocational qualification in business administration, candidates will work one-to-one with an assessor, to gather evidence of their competency in business and administration across eight units.

 

12.03.26 Managing tenant expectations

Who’s it for and what’s it about?

This course will discuss how we can, in the face of different pressures on housing services, manage customer expectations and achieve high levels of satisfaction whilst reducing complaints.

 

17.03.26 The Assurance Statement

Who’s it for and what’s it about?

This session will look at how this works in practice for committee/boards, the challenges it presents and the various ways that committee/boards can assure themselves.

 

17.03.26 Housing SVQ SCQF Level 6 (March)

Who’s it for and what’s it about?

A vocational qualification in housing, candidates gather evidence to form a portfolio, which demonstrates their competency in a range of functions including H&S, IT, customer service and team work.

 

17.03.26 Repairs and maintenance skills

Who’s it for and what’s it about?

This practical course will empower staff to report more accurately the problems they encounter, leading to more effective repairs reporting and improved diagnostics to carry out repairs accurately.

 

18.03.26 Housing SVQ SCQF Level 7 (March)

Who’s it for and what’s it about?

A vocational qualification in housing, candidates gather evidence to form a portfolio, showing competency in various functions including customer service, sustainability and professional development.

 

18.03.26 Neurodiversity in Action: Building Inclusive Workplaces (Webinar)

Who’s it for and what’s it about?

This webinar is designed for managers and HR professionals who want to create a more inclusive environment. It is also valuable for anyone interested in understanding neurodiversity and its impact in the workplace.

 

26.03.26 Complaints Handling

Who’s it for and what’s it about?

This course will explore complaints, following the different stages of the MCHP to the resolution. You will examine your current processes, tools and techniques when responding to SPSO complaints.