Service Contracts and Compliance Officer

Service Contracts and Compliance Officer
(Full Time/Permanent)
(Hours of Work: 35 hours per week)
EVH Grade: 7 (Points 22-27) £40,635 - £47,264
40 days leave (inclusive of statutory leave)
Defined Contribution Pension Scheme
We have a great opportunity for the right person to join our team at Southside Housing Association. We are a friendly, forward-thinking organisation where innovation, flexibility and positive communication is embraced. Our focus is on quality of service and helping others.
If you like to work in a fast-moving environment with a varied workload, have excellent technical knowledge and problem-solving skills we would like to hear from you.
We are a charitable community-controlled housing association owning and managing approximately 2,250 houses for social rent, providing a factoring service for approximately 750 owners and manage just over 250 properties through our subsidiary Southside Lettings for Mid-Market Rent. We also have an extensive development programme to build new homes.
We are looking to recruit a highly motivated person with relevant knowledge and skills to deliver our service contracts and at the same time manage our requirement to ensure all legislative and regulatory health and safety, and tenant safety compliance areas are adhered to. This will involve, among other things having a strong knowledge relating to all associated compliance issues, ability to effectively manage contractors, as well as excellent administration, communication and organisation skills.
The ability to work in a changing environment with competing pressures is necessary and the successful candidate will be a team player with a “can do” attitude and the desire to be involved while ensuring that our customers receive the best possible service. You will also be required to demonstrate strong leadership qualities and provide support to the service contracts assistant.
This is an excellent opportunity for the right person, to develop their skills in relation to the successful management and delivery of the roles and duties of this post. A competence in using IT packages will be required.
The successful candidate will hold a valid driver’s licence and should have access to a vehicle for work use.
To apply you can:
- Download the job pack from our website at southside-ha.org/vacancies and go to current vacancies. If you need assistance with downloading the pack, please send an email to recruitment@southside-ha.co.uk and a member of staff will get back to at the earliest opportunity.
- Send the following to recruitment@southside-ha.co.uk:
• Your CV
• A supporting statement of no more than 500 words
Your supporting statement should clearly show how your skills and experience align with the job description and person specification detailed in the Recruitment Pack.
The Association is an equal opportunities employer.
Closing Date for Applications 12 noon on Friday 5th September 2025
Interviews will be held on: 18th September 2025