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Chief Executive Officer
Role: Chief Executive Officer
Organisation: Dunbritton Housing Association
Salary: £94,960-98,210 plus highly competitive package
Office location: Dumbarton
Closing date for applications: Wednesday 20th May, 5pm
Thank you for your interest in the position of Chief Executive Officer of Dunbritton Housing Association.
For nearly 35 years, we have built and rented homes to people in housing need across West Dunbartonshire and Argyll and Bute. Our vision, values and purpose are rooted in what matters most to us: our customers. We are committed to meeting their needs and responding to their growing expectations. Excellent customer experience is something that resonates with everyone.
Customer experience is underpinned by our employer culture. We are working towards achieving Platinum status for ‘Investors in People’, having already achieved Gold. It is reassuring that, in a recent staff survey, 95% of staff reported that they were happy with Dunbritton as their employer.
Alongside customer and employee excellence, value for money is a key consideration for our customers and the Association and we regularly measure and benchmark our services against other local social landlords.
Customer excellence, employee excellence and value for money, underpinned by financial resilience, are the core pillars. Our next Chief Executive will need to further develop each of these pillars and drive sustainable excellence.
As Chief Executive, you will provide strategic, forward-thinking leadership to ensure Dunbritton Housing Association delivers sector-leading homes and exceptional customer service. By fostering a high-performance culture and a motivated workforce, you’ll drive continuous improvement and community regeneration through strong stakeholder partnerships. As the primary advisor to the Board, you will oversee robust governance and regulatory compliance, ensuring all operations align with the Association’s core values and long-term business vision.
Main objectives:
• Provide strategic and dynamic leadership and direction to the Senior Management and Staff Team, ensuring that corporate goals and values are effectively communicated and delivered within a ethos of continuous improvement and customer excellence.
• Direct proactively and manage the work of Dunbritton Housing Association (DHA) to ensure provision of high-quality homes and services which are best in sector.
• Prepare, develop and sustain the growing role of the organisation, in regenerating and sustaining local communities, establishing and developing partnership working and building strong and effective relationships with all stakeholders.
• Ensure that DHA carries out its operations in accordance with the business plan and policies established by the Board, meets the requirements of the Scottish Housing Regulator, Companies House, OSCR and all other legal duties such as GDPR and FOI.
• Provide overall leadership to staff and contribute to the development of a flexible and motivated staff, a culture of continuous improvement, all underpinned by a Human Resources strategy which assists the staff to meet the organisation’s goals.
• Advise the Board on key management, housing, social, economic, political and operational factors and assist the Board to develop and maintain DHA’s strategies, policies and services.
We are looking for:
• A strong leader with high standards of integrity and fairness with proven achievements in motivating and empowering people.
• Successful track record of effective partnership working and networking at the highest levels, with key stakeholders, including regulators, central government, local government, communities and commercial businesses.
• A consistent track record of achievement in a senior executive position within a successful, customer-focused, social housing provider.
• Experience of leading effective change programmes with employee, customer and stakeholder engagement and collaboration.
• A track record of building and managing effective relationships with Boards, customers, staff, partners and stakeholders.
• Experience of identifying, assessing and progressing strategic opportunities to facilitate growth.
• Experience of leading the preparation, promotion and implementation of business plans and other planning documents.
• Relevant experience of budget management and an appreciation of the opportunities and risks associated with property, asset management and investment.
• Experience and a good understanding of corporate finance, accounting, performance management, risk, internal and external audit – including strategic financial management in the housing sector.
• Relevant knowledge of ICT systems, and experience of championing the use of new technology to develop innovative systems and services.
• Degree or relevant professional qualification, or equivalent through relevant experience.
• Current membership of related professional body.
Thank you again for your interest in this key role. Dunbritton is a high performing RSL and our ambition is not simply about maintaining the status quo, it is about doing even better and achieving excellence in everything that we do. If that’s your mindset, you could be our next CEO.
To request a fuller briefing pack or if you would like to discuss the opportunity confidentially, please get in touch with our retained consultant, David Bond (details below). We are committed to supporting and promoting equality, diversity and inclusion.
If you feel it might be of interest, please email your CV along with a covering letter stating why the opportunity is of interest and how you see your own experience being relevant.
Contact: David Bond, Director, McGregor Bond
E: david@mcgregorbond.com
T: 07801 490678
