Advice Direct Scotland

An online tool designed to ensure Scots are receiving all the benefits they are entitled to has identified £43 million in unclaimed money over the past year.

Scots with prepayment meters have been urged to act now with more than 400,000 energy rebate vouchers unclaimed as the deadline for help looms. There are only eight days left for households to cash in all their vouchers worth £400 before the UK government’s energy bill support closes on

Almost a quarter of Scottish households with prepayment meters have not redeemed all of their energy rebate vouchers, increasing to one in three in Edinburgh and Glasgow. More than 1.1 million vouchers were issued in Scotland under the UK Government’s energy bill support scheme between October

Details of how the expanded Fuel Insecurity Fund will be used to help those who need it most through new and existing services have now been revealed. The First Minister announced in March that the Fund will be tripled to £30 million this year.

Around one in five households with prepayment gas and electricity meters have not redeemed their energy rebate vouchers.

Scots consumers with prepayment gas and electricity meters have been reminded to redeem energy rebate vouchers as the first expiry dates loom. Advice Direct Scotland, which runs the national energy advice service energyadvice.scot, urged households to take action if they have not received their vouc

A new £1 million energy fund to help residents in East Lothian heat their homes this winter has opened for applications. The partnership between Community Windpower, Advice Direct Scotland and East Lothian Council is open to people in the county struggling with their bills.

A new report by Consumer Scotland has found 43% of consumers cannot heat their homes to a comfortable level because of financial concerns.

A new £1 million energy fund is to be launched in East Lothian to support the region’s most vulnerable residents. The partnership between Community Windpower, Advice Direct Scotland and East Lothian Council has been set up ahead of Christmas as energy bills continue to soar.

Consumers in Scotland have been urged to be aware of cost-of-living scams as the Energy Bills Support Scheme gets underway. The first instalment of the UK Government’s £400 discount on household fuel statements was applied on Saturday 1st October. 

Immediate funding is being awarded to key energy advice organisations to make sure energy customers can access crucial support and advice to deal with rising energy bills and heating costs. More than £1.2 million will be distributed to help key agencies, including Advice Direct Scotland, Home

More than 72 per cent of Scots households will be pushed into fuel poverty by January 2023, according to a new report authored by academics. The University of York research predicts that, even with the £400 fuel rebate being offered by the UK Government, 58.5% of households will be plunged int

Energy bills for the typical UK household are now estimated to pass £4,200 by January next year, a market researcher has said, around £650 more than the previous forecast just last week. Analysts at Cornwall Insight also suggest bills will reach around £3,582 per year for

Ofgem has confirmed that the energy price cap will be updated quarterly, rather than every six months, as it warned that customers face a very challenging winter ahead. The regulator said that the change will go some way to provide the stability needed in the energy market, reducing the risk of furt

Household energy bills face another increase to cover the costs of the suppliers which went bust in the last year, it will be reported today. It will cost households a combined £2.7billion to cover the transfer of 2.4million customers to a new supplier – around £94 each – acc