Advice Direct Scotland

1-15 of 40 Articles
Clock icon 3 minutes

The bosses of two of the UK’s biggest energy companies have called for the introduction of a social energy tariff to help low-income households who are struggling to pay the bills.

Clock icon 5 minutes

Energy regulator Ofgem is seeking views on a range of options being considered to reform the energy price cap, including a cap based on consumers’ vulnerability and when energy is used.

Clock icon 7 minutes

Fuel poverty rates in Scotland increased to 31% of all households in 2022, of which more than 18% were in extreme fuel poverty, the latest Scottish House Condition Survey has found.

Clock icon 2 minutes

A charity has welcomed a predicted fall in the cost of energy bills in April but warned that it will “do nothing” to address soaring levels of debt faced by households.

Clock icon 4 minutes

The price of energy for a typical household that uses gas and electricity and pay by Direct Debit will go up by £94 after Ofgem announced it will increase the price cap by 5% on the previous quarter from 1 January 2024.

Clock icon 3 minutes

Vulnerable Scots have been urged not to miss out on £150 worth of help for their energy bills with the reopening of a UK Government scheme.

Clock icon 3 minutes

Scots with prepayment meters have been urged to act now with more than 400,000 energy rebate vouchers unclaimed as the deadline for help looms. There are only eight days left for households to cash in all their vouchers worth £400 before the UK government’s energy bill support closes on

Clock icon 2 minutes

Almost a quarter of Scottish households with prepayment meters have not redeemed all of their energy rebate vouchers, increasing to one in three in Edinburgh and Glasgow. More than 1.1 million vouchers were issued in Scotland under the UK Government’s energy bill support scheme between October

Clock icon 2 minutes

Scots consumers with prepayment gas and electricity meters have been reminded to redeem energy rebate vouchers as the first expiry dates loom. Advice Direct Scotland, which runs the national energy advice service energyadvice.scot, urged households to take action if they have not received their vouc

1-15 of 40 Articles