Advice Direct Scotland

Scotland’s national advice service is calling for a UK-wide social energy tariff to be introduced to fix the “broken” market and help end the scourge of fuel poverty.

A charity has welcomed a predicted fall in the cost of energy bills in April but warned that it will “do nothing” to address soaring levels of debt faced by households.

The price of energy for a typical household that uses gas and electricity and pay by Direct Debit will go up by £94 after Ofgem announced it will increase the price cap by 5% on the previous quarter from 1 January 2024.

Scots have been urged to look out for scams as cost-of-living support payments of £300 start arriving in bank accounts this week.

Vulnerable Scots have been urged not to miss out on £150 worth of help for their energy bills with the reopening of a UK Government scheme.

An online tool designed to ensure Scots are receiving all the benefits they are entitled to has identified £43 million in unclaimed money over the past year.

Scots with prepayment meters have been urged to act now with more than 400,000 energy rebate vouchers unclaimed as the deadline for help looms. There are only eight days left for households to cash in all their vouchers worth £400 before the UK government’s energy bill support closes on

Almost a quarter of Scottish households with prepayment meters have not redeemed all of their energy rebate vouchers, increasing to one in three in Edinburgh and Glasgow. More than 1.1 million vouchers were issued in Scotland under the UK Government’s energy bill support scheme between October

Details of how the expanded Fuel Insecurity Fund will be used to help those who need it most through new and existing services have now been revealed. The First Minister announced in March that the Fund will be tripled to £30 million this year.

Around one in five households with prepayment gas and electricity meters have not redeemed their energy rebate vouchers.

Scots consumers with prepayment gas and electricity meters have been reminded to redeem energy rebate vouchers as the first expiry dates loom. Advice Direct Scotland, which runs the national energy advice service energyadvice.scot, urged households to take action if they have not received their vouc

A new £1 million energy fund to help residents in East Lothian heat their homes this winter has opened for applications. The partnership between Community Windpower, Advice Direct Scotland and East Lothian Council is open to people in the county struggling with their bills.

A new report by Consumer Scotland has found 43% of consumers cannot heat their homes to a comfortable level because of financial concerns.

A new £1 million energy fund is to be launched in East Lothian to support the region’s most vulnerable residents. The partnership between Community Windpower, Advice Direct Scotland and East Lothian Council has been set up ahead of Christmas as energy bills continue to soar.

Consumers in Scotland have been urged to be aware of cost-of-living scams as the Energy Bills Support Scheme gets underway. The first instalment of the UK Government’s £400 discount on household fuel statements was applied on Saturday 1st October.