Consumer Scotland

Households will see a rise in gas and electricity prices after regulator Ofgem outlined its next price cap.

Housing and energy campaigners have warned that Scotland risks falling behind on climate and fuel poverty targets after the Scottish Government confirmed it will not introduce its long-awaited Heat in Buildings Bill during the current parliamentary session.

Communities will benefit from cleaner air, warmer homes and new job opportunities under draft plans to cut emissions published yesterday, according to the Scottish Government.

A tough winter is in store for thousands of Scottish households after Ofgem confirmed that the energy price cap is due to rise again in October, Scottish charities have warned.

The UK Government, energy regulator Ofgem, and energy suppliers have confirmed a phased approach to the switch-off of the Radio Teleswitch Service (RTS), easing concerns that thousands of households across Scotland could lose access to hot water and heating at the end of June.

Consumer Scotland has called for urgent, coordinated action across governments, regulators, local authorities, and industry to safeguard consumers during the shift to greener home heating.

Consumer organisations in Scotland are sounding the alarm over a looming crisis that could leave thousands of households without heating or hot water as outdated energy meters are phased out in the coming weeks.

British households will see a modest drop in energy costs this summer after Ofgem announced a 7% cut to the energy price cap, reducing average annual bills by £129 to £1,720. While this decline, driven primarily by falling wholesale gas prices, is a welcome reprieve for consumers, it has

A growing number of households in Scotland are struggling with energy debt, according to new research published by Consumer Scotland.

Scottish households and small businesses on heat networks are set to have access to dedicated advice and support for the first time from this week, marking the first steps towards wider regulation of the sector, due to come into effect in January 2026. From 1 April 2025 customers on a heat network i

The energy price cap is to increase by 6.4% over the period covering April to June 2025, Ofgem has announced today.

Action is needed to improve energy support for the terminally ill, disabled people and those with severe health conditions, Scotland’s statutory consumer body has said. Consumer Scotland research has shown these individuals often have higher energy expenditure because of the cost of running es

The energy price cap is set to increase by 1.2% starting in January, energy regulator Ofgem confirmed today.

The Competition and Markets Authority (CMA) has published its response to Consumer Scotland’s call for information as part of a review of consumer protection frameworks in the market for energy efficiency and low carbon heating products.

Energy suppliers and other stakeholders have committed to working together to replace 800,000 Radio Teleswitch (RTS) meters across the United Kingdom before the service is switched off next summer.