Key Housing Association

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Sheenagh Simpson The Scottish Federation of Housing Associations (SFHA) has announced the appointment of Sheenagh Simpson to its public affairs team as a policy lead (maternity cover).

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Christine Macleod A national inquiry report into how social landlords handle complaints has found that while most landlords have accessible complaints policies and handle complaints well, some could do more to promote their complaints policy, and make better use of feedback.

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