Prioritising customers and putting them at the heart of service delivery has resulted in Kingdom Housing Association achieving Customer Service Excellence Accreditation. The prestigious award comes just one year after a centralised Customer Service Team was established at the Fife-based association.
Kingdom Housing Association
Across three half-days 212 staff from Kingdom Support & Care gathered at the Carnegie Conference Centre in Dunfermline for the Fife-based care provider’s first ever staff conference. The event gave staff a welcome opportunity to come together to celebrate success and share knowledge that w
Proposals by Muir Homes to develop 35 new houses on a vacant brownfield site in Dalgety Bay are set to be considered next week.
Homebuilder Persimmon has partnered with Kingdom Housing Association to deliver new affordable homes in Kirkcaldy. Seventy-six high-quality, affordable new homes will help local people in housing need, following the completion of a project on Persimmon’s Rosslyn Gait development in Kirkcaldy,
Kingdom Works, the employability project hosted by Kingdom Housing Association, is celebrating ten weeks of free social fitness classes aimed at boosting the confidence, self-esteem, health and wellbeing of jobseekers in Fife.
Retiring Kingdom Housing Association group chief executive Bill Banks has been recognised by Secured by Design (SBD) for his work around Designing Out Crime in Kingdom Housing Association’s properties. Bill joined Kingdom Housing Association in 1987. Headquartered in Glenrothes, Kingdom works
Kingdom Housing Association has celebrated recent successes and launched its 2023 Corporate Plan at a well-attended event held at Carnegie Conference Centre in Dunfermline. Over 150 staff, board members and special guests were in attendance at the event which also recognized the contributions made b
Kingdom Housing Association is continuing to support customers through the cost of living crisis after receiving additional funding from the Scottish Federation of Housing Associations (SFHA) and the Scottish Government.
Kingdom Housing Association welcomed Scottish Labour spokesperson on housing & local government Mark Griffin MSP as well as representatives from the Scottish Federation of Housing Associations (SFHA) and Kingdom board members to its largest sustainable housing development to date recently. The &
SHARE and WISH hosted a reception at Radisson Red in Glasgow on Wednesday 8th March to mark International Women’s Day 2023. Sponsored by Kingdom Housing Association, the event welcomed Divisional Commander Carol McGuire, Chief Superintendent in Dumfries & Galloway, to talk about her experi
Jimmy Black meets Bill Banks, retiring CEO of the multi award-winning Kingdom Group. Bill Banks looks relaxed, calm and entirely at home in his relatively modest office at Kingdom Housing Association. He’s a man at the height of his powers with a very solid track record of achievement. But Bil
Kingdom Housing Association is celebrating being the first housing association in the UK to achieve the prestigious Investors in Young People (IiYP) Platinum accreditation. Headquartered in Glenrothes, the Association has become one of only ten organisations in the country to achieve the top level o
Kingdom Housing Association has concluded its recruitment process for a new chief executive with the appointment of Tom Barclay to replace outgoing chief executive Bill Banks who leaves the organisation at the end of March. Following a Strategic Options Appraisal which confirmed Kingdom had strong f
An open day has been held for a new housing development in Primrose Place, Alloa. The development is a partnership project between Kingdom Housing Association, Clackmannanshire Council, and The Scottish Government and was developed in collaboration with Architecture and Design Scotland (A&D
After seven years of hard work to bring tenant participation up to a high level, Kingdom Housing Association has been awarded Gold Accreditation from TPAS Scotland. Kingdom has undertaken several key areas of review in consultation with tenants, including its new participation strategy, underta