OVO will pay over £2.7 million in redress after failing to provide Warm Home Discount (WHD) rebates to 11,646 customers by the statutory deadline of 31 March 2024. These customers did not receive their rebate until November 2025 – more than 19 months late. The delay meant that some of th
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Argyll and Bute Council and Argyll Community Housing Association (ACHA) have welcomed the investment of £1.23 million from the UK Government’s Social Housing Decarbonisation Fund Demonstrator (SHDFD) project. ACHA will manage and deliver the project with support from SSE Energy Solutions
British Gas has confirmed that it will continue to sell and advertise gas boilers despite government hopes to start phasing them out. The firm, which is the UK's largest energy supplier has argued that it needs to “upskill” its engineers and develop alternative technology before it can o
A major new report from Citizens Advice Scotland (CAS) into the state of the country's energy market has found that more than one in 10 Scots consider energy prices too expensive.