Scottishpower

ScottishPower has agreed to pay £18 million to vulnerable customers and charity following an investigation by Ofgem into its customer service standards. The government regulator carried out an investigation into the energy firm’s complaint resolution, call handling and billing processes during it

Energy giant Scottish Power has announced plans to cut standard domestic gas prices by an average of 5.4 per cent from mid-March, the third of the big suppliers to do so in the space of two weeks. The company said the reduction, which will take effect from March 15, would benefit more than one milli