Free social housing sector Charter comparison tool launched

HouseMark ScotlandHouseMark Scotland has launched the 2017 Scottish Social Housing Charter interactive comparison tool, supporting the social housing sector to identify and action areas for improvement and efficiencies.

Using the Annual Return data published by the Scottish Housing Regulator, the tool allows users to view social landlords’ performance over four years, starting from 2014. Fully interactive, users can use the tool to compare landlords against each other, allowing them to explore trends and gain valuable insights into top performers, areas for improvement and opportunities to demonstrate value for money.

This year there are nine categories of data to select and compare. These are; tenant satisfaction, rents and value for money, rent levels and increases, repairs, rent collection and re-lets, quality and energy efficiency, complaints, anti-social behaviour and tenancy sustainment.

Designed with landlords and tenants’ groups in mind, the tool has been developed so that the data can be filtered by year, landlord name or type, local authority area, stock size and average rent. The tool also allows users to benchmark performance against an unlimited number of peers.

Russell Young, data services manager for HouseMark Scotland, said: “This interactive tool has been designed to really support landlords understand their performance in the context of the wider sector. HouseMark Scotland members have told us that they want to explore performance against the Annual Charter indicators and this tool provides a free, flexible solution that is easy to use and gather insight from.

“At HouseMark Scotland, we’re committed to delivering the services and solutions our members need to improve their businesses – with data, insight and intelligence playing a big part determining where they are now, and where the future opportunities lie. We recognise the benefit of tools like this can have for all landlords and providing this service to the sector, for free is one way we can support the entire sector to achieve more.”

The online tool can be accessed now via the HouseMark Scotland website here.

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