Title: Learning and Development Executive (Young Housing Professionals)
Salary: £34-37k
Hours: 35 hours per week

About the role

This role provides a fantastic opportunity to the right candidate to be at the forefront of developing and sustaining the social housing sector workforce.  

The main purpose of the role of Learning & Development Executive (Young Housing Professionals) is to provide support to Share students through the delivery of qualifications, assessment support and supervision, with responsibility for data monitoring and compliance for the respective accredited bodies.  

This role will primarily be concerned with qualifications and training aimed at young and new housing professionals, with opportunities to support other areas of learning as the role develops.

The role will also lead our Young Housing Professionals Network, support our annual Young Housing Professionals Conference, and build our eLearning offering.

Main tasks of the role

The main tasks of the role include:

    • Assessing and supporting our Modern Apprentices in Housing, specifically through delivery of SVQ Level 2 in Housing and Core skills, including registration and induction of learners, and processing payment claims
    • Delivering CIH SCQF Level 5 in Housing; including preparation of content, registration and induction of learners, monitoring and marking of submissions 
    • Delivery of other relevant training and learning 
    • Ensuring compliance with various accreditation bodies, conducting regular internal audits of data in compliance with contractual and legal obligations (eg GDPR)
    • Conducting Annual Quality Assurance review for MA provision and implementing improvement actions
    • Supporting MA’s in development of meta skills through delivery of regular training workshops and reviews
    • Lead the Young Housing Professionals Network, securing venues and speakers for quarterly meetings, and supporting marketing of this
    • Provide regular assistance to the marketing team in the creation of content aimed at Young Housing Professionals or their line managers
    • Create eLearning materials designed to support students and the wider Share audience

The main areas of responsibility of the role include:

Assessment and Training Delivery 

    • Ensuring regular, supportive communication with all Modern Apprentices, in order to support their qualification journey
    • Delivery of high-quality training and development support to new housing professionals on a 1-2-1 or group basis
    • Build internal resources at Share so that we can provide holistic training support to young or new housing professionals through eLearning creation and workshop delivery  

Data Monitoring and Compliance 

    • Maintain systems and processes to ensure a high level of data integrity in line with our contractual obligations to the relevant accredited bodies
    • Prepare for and participate in internal and external audits for relevant accredited bodies

Network and Relationship Building 

    • Promote the Young Housing Professionals Network by sourcing engaging speakers, and supporting the marketing of this
    • Build network to support employers in recruitment, retention and support of YHP

Other

    • Support events teams in creation of programme for Annual Young Housing Professionals Conference
    • Create blogs and articles to support YHP and their employers
    • Any other duties considered reasonable within the general level of responsibility attached to this post

The responsibilities and tasks outlined within this job description are designed to provide a guide for applicants on the nature of the role but is not exhaustive.  

About you

We have listed below some qualifications, qualities, experience, skills and knowledge that successful candidates should have, we have highlighted any desirable criteria, all others are essential. If this sounds like you, read on for how to apply. 

Qualifications 
    • Assessor/Verifier Awards (L&D9di/L&D11/equivalent) or a willingness to achieve these within 6 months of appointment 
    • CIH Level 3 Housing or Maintenance (desirable)

Personal Qualities 
    • Approachable and empathetic
    • Ability to communication with a variety of audiences 
    • Strong attention to detail
    • Ability to work independently and manage workload effectively
    • Flexible and collaborative mindset
    • Customer service orientated
    • Confident 
    • Good team player
    • Ability to manage varying demands and timescales effectively

Experience  
    • Previous experience working in social housing 
    • Previous experience of working in a fast-paced environment with varying priorities 
    • Previous experience in coaching and mentoring (desirable)
    • Previous experience in training delivery (desirable)

Skills and Knowledge 
    • Strong organisational skills
    • Effective written and verbal communication skills
    • Excellent time management skills
    • Proficient with Microsoft Office (Word, Excel, Outlook, Teams)
Other 
    • Flexibility to work occasionally on weekday evenings 
    • This role requires regular travel to MA locations across the central belt of Scotland and occasionally beyond.  Applicants must have a full UK driving license and access to their own car.

Working with Share

You will be working with a small team with big ambitions.  As recipients of the Investors in People, We Invest in People Silver Award, Share is committed to providing a welcoming and positive workplace environment and being a rewarding place to work. We aim for a culture that has the personal development and welfare of our staff at its heart.  
Share’s mission is ‘Helping you make a positive impact through learning and development and professional support’ and our vision is ‘transforming your world through learning’

Share’s values are at the forefront of what we do, these are:

Be supportive – empowering you to reach your potential. 
Be passionate – dedicated to meeting and exceeding your expectations. 
Be excellent – consistently providing a valuable and impactful experience.

Equalities

We are an equal opportunities employer that values diversity in the workplace.  All suitably qualified candidates will be invited to interview.  If you require any reasonable adjustments to be made in the course of this recruitment process, just let us know.  

What we offer you

Competitive pay

We recognise the importance of rewarding your input and ensuring your salary contributes to a sense of financial wellbeing. 

The salary for this role is £34,000 - £37,000, dependant on experience.

Flexible working hours 

We know our team works best when their working life complements the rest of their life. Our contracted hours are Monday - Friday 9-5 for full time employees, however we trust our colleagues to manage their working hours so that they and the business can flourish.

Flexible working locations

On a day-to-day basis, most Share colleagues can work from anywhere with a wi-fi connection, and we have a wonderful modern office space which colleagues are encouraged to use as often as they like.  The contracted place of work is our office space, but all we ask is that you commit to at least one day a week in the office with your colleagues.  

Holidays

Share offer all full-time colleagues 25 days annual leave and 13 days public holidays – we close the office for 10-14 days at Christmas so that everyone can start the New Year rested and recharged.

Family leave

Share colleagues can expect to join our enhanced maternity, paternity and adoption leave entitlement shortly after joining the organisation. We recognise that caring obligations can come in all shapes and sizes and will consider sympathetically any requests to assist in your caring obligations.

Health Cash Plan

Share colleagues have the option to enrol in a health cash plan (HCP) which provides financial assistance for dental, optical and medical costs, access to counselling and 24-hour GP access. Children under 18 of Share colleagues are also covered!

Discounts

Our colleagues enrolled in the HCP also have access to a discounts platform covering all kinds of purchases, from home appliances, to holidays, days out, gym membership and more.

Pension plans

Share colleagues will be enrolled in our defined contributions pension scheme, with built-in life insurance cover.

Continued supported learning

As a learning and development organisation, we know that the benefits of continuous professional development cannot be underestimated.  All staff are encouraged to seek out training and development opportunities suitable for their role and future ambitions.

Progression

We may be a small team, but we have mighty ambitions. We see everyone in the team as key to this; we will encourage everyone to be a leader in their role and will ensure there are plans in place for your continued development in the workplace.  

Wellbeing focus

We know that our colleagues must have a good sense of overall wellbeing in order to give their best.  We have a wellbeing framework in place, and you will be asked about your wellbeing regularly.

Social Capital

We know how important it is for our team to build social capital and a sense of belonging, we have two funded team events each year to build on those relationships.

Ready to Apply?

Application process

If you think you have the skills, experience, and enthusiasm to join our team, please email a CV and a covering letter outlining how your skills and experience make you suitable for the role to jcloherty@share.org.uk.

The deadline for applications 7th July 2025, however we reserve the right to close this job at any time, so early application is recommended to ensure you do not miss this fantastic opportunity.

Interview 

We will be inviting all eligible candidates to a short screening interview on Teams on 11th July, after which you may be invited to a formal interview at our fully accessible offices in Bellshill on 17th July.

All candidates invited to an interview must be able to prove they have the right to work/live in the UK.

Queries?

If you have any questions or queries, or would like to have an informal, confidential, chat about the role, email Julie-Ann Cloherty on jcloherty@share.org.uk

Recruitment Timeline

Milestone / Date

Job Launched - 23rd June 2025
Deadline for applications - 7th July 2025 12 noon
Shortlisting - 8th July 2025
Teams calls - 11th July 2025
Formal Interviews - 17th July 2025

*these dates may change slightly due to pressures of business but are provided as guidance on the timeframe to prospective candidates. We will do our best to accommodate all prospective interviewees within our timeframe.