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Membership Administration Officer
Post: Membership Administration Officer
Location: Home-based (Scotland), with travel across Scotland, as required
Hours: 35 hours per week
Salary: Grade 6, £30,462 rising to £33,508
Contract: Permanent
• Do you thrive in a busy, member‑focused environment?
• Are you highly organised, with great attention to detail?
• Do you enjoy supporting teams, coordinating events and producing high‑quality communications?
• Do you want to use your administrative skills to make a real difference to Scotland’s social housing sector?
Scotland’s Housing Network is the largest housing data insight and benchmarking network and practice exchange organisation in Scotland. We have circa 140 Local Authority and Registered Social Landlords as members. Our purpose is drive up the standards of housing services across Scotland using data intelligence and by identifying and sharing good practice. We are a registered charity and operate a ‘member first’ approach in everything that we do.
We are looking for a professional, proactive and member‑focused Membership Administration Officer to join our team. This new post and has been created as we seek to improve our services and communications to members and support our growth. The postholder will play a vital role in ensuring that our membership services run smoothly, our communications are of a high standard, and our members receive the support they need from SHN.
The successful candidate will work closely with our CEO and Service Improvement Managers to provide high-quality administrative support across our membership services.
The post offers agile working, with home your default, and will include some travel across Scotland, usually in the central belt.
This is a great opportunity to join a highly respected national organisation.
For further information about this opportunity or for an informal and confidential chat, please contact Andrea Finkel-Gates, Chief Executive, Scotland’s Housing Network on 07432 713 404 or email andrea.finkel-gates@scotlandshousingnetwork.org
An application pack is available to download by emailing andrea.finkel-gates@scotlandshousingnetwork.org
Please note that typed applications are preferable, and CVs will not be accepted.
Shortlisted applicants will be invited to an interview on Monday 13th April, all interviews will be held on Microsoft Teams.
Completed applications can be emailed to andrea.finkel-gates@scotlandshousingnetwork.org
Closing date for all submitted applications: 5pm Monday 6th April 2026 (Easter Monday)
