Policy and Process Analyst

Hillcrest Homes

Dundee, Edinburgh, Angus, Aberdeen, Perthshire

Policy and Process Analyst

Hillcrest Homes are recruiting a Policy and Process Analyst.

Contractual hours: 13.25 per week

Salary: £14,344.45 - £16,099.79 per annum + company benefits

(Location of Post is to be agreed - Angus, Dundee, Edinburgh, Perthshire, or Aberdeen)

Temporary for at least 6 months

Job reference: REQ000306

About The Service

Hillcrest Homes is one of Scotland’s largest housing associations operating in Angus, Dundee, Edinburgh, Perthshire, Fife and Aberdeen providing quality social and mid-market housing, maintenance and repair services as well as care and support services.

About The Role

We have an exciting opportunity for you to join Hillcrest as a Policy and Process Analyst within our Housing team.

This role plays a key part in supporting the continuous improvement of our housing services. You will be responsible for analysing performance data, producing key statistical reports, and leading the review and redesign of housing processes to drive efficiency and support business transformation.

You will work closely with colleagues across Hillcrest, helping to ensure our systems, policies and procedures are aligned with strategic aims, regulatory requirements and best practice.

Regular travel to Dundee will be required as part of this role.

About You

As a Policy and Process Analyst, you will bring strong analytical capability, attention to detail and a passion for improving services.

You will:

• Be educated to SCQF Level 7 (or equivalent) or working towards this;
• Have experience of collating, analysing and interpreting statistical information;
• Have strong IT skills, including Microsoft packages and housing management systems such as QL;
• Have experience of reviewing processes and identifying improvements to enhance performance and efficiency;
• Demonstrate knowledge of the Housing sector and relevant legislation;
• Be a clear, critical thinker with excellent organisational, communication and problem-solving skills;
• Be able to build positive working relationships and support colleagues through training and system improvements to meet targets

About the Benefits

• 32 days minimum annual leave (based on full time hours)
• Option to buy or sell annual leave (subject to eligibility)
• Family Friendly Policies
• Death in Service (three times annual salary or a minimum of £10,000)
• Defined contribution pension scheme available (2 Options):
• Option 1 - Contributions = 5% Employee and 3% Employer
• Option 2 - Contributions = 8.5% Employee and 8.5% Employer
• Home and Tech Scheme: Spread the cost through salary sacrifice and save up to 8% on thousands of home and tech products at John Lewis, IKEA and Currys (subject to eligibility)
• Cycle to Work Scheme: Spread the cost through salary sacrifice and save up to 47% on bikes and accessories (up to £2,000) (subject to eligibility)
• Enhanced Health Care Package including:
• £50 towards chiropody and podiatry
• £60 towards dental care
• £75 towards the costs of eye related care
• £150 towards Practitioner fees, including physiotherapy
• £200 Birth and Adoption grant (subject to eligibility)
• £200 towards specialist consultations and investigations
• Unlimited access to online, telephone and video GP appointments via Aviva Smart Health
• Access to Perkbox: providing a wide range of deals and discounts including Argos, IKEA and many more

We acknowledge that AI can support applications, but we ask that yours reflects your true self. By applying, you confirm that all information is accurate and represents your own knowledge, skills and experience.

Sponsorship

Please note that Hillcrest Homes do not hold a licence to sponsor any visa applications at present.

Hillcrest are committed to safeguarding and promoting the welfare of all the people we support. All roles are subject to thorough pre-employment checks including references, and a Disclosure Scotland check or PVG (Protecting Vulnerable Groups) check to ensure the safety and wellbeing of those we support. All employees are expected to uphold our values and adhere to safeguarding policies and standards throughout their work. 

To apply, please visit our website.