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Job title: Senior Housing Officer
Contract term: Full time
Salary scale: £41,957 - £46,622 (pay award pending)
Work arrangements: 4-day (32 hour) working week (closed Friday) with all staff receiving 100% of their salaries. 4-day week split between home and office (Dalkeith, Midlothian)
Closing date: 12noon on Thursday 5 June 2025
Interviews: Tuesday 17 June 2025
We are looking to recruit a highly motivated and customer-focused individual to join our busy Housing Services team, delivering a high-quality service that focuses on positive outcomes for tenants and other service users.
Managing our team of six housing officers, you will be responsible for the delivery of excellent performance in key areas of housing, including rent management, tenancy sustainment, welfare benefits, allocations, estate management and performance reporting.
You should have experience working with the public in a housing environment. Preference will be given to applicants who have successfully managed and supported staff to achieve targets and objectives or shown an interest in progressing in housing.
The successful candidate must have an excellent standard of education and be able to demonstrate a working knowledge and awareness of housing legislation. A good understanding of welfare benefits is also required, as well as strong administrative and IT skills, including a good knowledge of Microsoft Office.
You must also be able to build good relations with our tenants and partners, contribute to our enthusiastic team, and have the ability to work well on your own initiative.
A full driving licence and access to a motor vehicle insured for business use is a requirement of this post.
Melville Housing Association is Midlothian’s largest registered social landlord. We own and manage more than 2,100 properties mainly in Midlothian but with some in South Lanarkshire as well as a small number across central and southern Scotland.
Conditions of Service
Our generous conditions of service include a 4-day working week (closed Friday) with all staff receiving 100% of their salaries, hybrid working (2 days in office, 2 at home), a career average revalued earning pension scheme, 25 days annual leave (pro rata for 4-day week) and 13 public holidays per annum.
Applications
To apply please send a CV and covering letter to nross@melville.org.uk. The covering letter should provide details of why you believe you’re suitable for this position and also where you saw the job advertised. You can find out more about the post from the information pack at the foot of this page. You can also phone 0131 654 2733 and ask to speak to Housing Manager Nikki Ross.
No agencies please.
Melville Housing Association is a disability confident employer, an equal opportunity employer and registered charity SC032755.
Melville Job Application Pack
Equal Opportunities Form 2024
Senior Housing Officer Job Description
