Citizens Advice Scotland

Hundreds of thousands of people have missed a debt repayment in the past year, new analysis from Citizens Advice Scotland (CAS) suggests. The charity analysed polling from the research company YouGov which found that 8 per cent of people had missed a debt repayment at least once in the past year.

Hundreds of thousands of people in Scotland have turned to commercial credit, like credit cards or loans, to cover essential bills according to a new analysis from Citizens Advice Scotland (CAS).

Over 270,000 people in Scotland missed a council tax payment in 2023, analysis by Citizens Advice Scotland (CAS) suggests. Analysis by the charity of polling it commissioned from YouGov suggests that 276,186 people in Scotland had missed a council tax payment at least once from December 2022.

Fuel poverty rates in Scotland increased to 31% of all households in 2022, of which more than 18% were in extreme fuel poverty, the latest Scottish House Condition Survey has found.

Hundreds of thousands of people are facing sleepless nights because of their personal debts, new analysis from Citizens Advice Scotland (CAS) suggests.

Energy regulator Ofgem has today announced a significant reduction of the energy price cap for the second quarter of 2024, though a charity is stressing that prices are still too high for many households.

A new campaign is encouraging people to seek advice if they are worried about their debts, as research shows over 660,000 people cite debt as impacting their mental health. Analysis of polling from research company YouGov suggests around 665,148 of people in Scotland have seen their mental health an

Extra help for people struggling with council tax debt will be on offer in three local authority areas under a pilot scheme. The Scottish Government is providing Citizens Advice Scotland with £200,000 funding to better understand the reasons why some people end up in council tax arrears and to

Citizens Advice Scotland (CAS) is warning policymakers to prioritise support for those struggling amid the cost-of-living crisis as a new report reveals its impact across the Citizens Advice Bureau (CAB) network. The charity’s monthly data report found that demand for advice around Crisis Gran

Tens of thousands of people in Scotland have been forced onto pay-as-you-go energy meters against their will, new analysis from Citizens Advice Scotland (CAS) has suggested. The charity analysed polling from the research company YouGov and estimated that around 23,936 people were forced onto an elec

Energy regulator Ofgem has today granted permission for companies to resume the forced installation of prepayment meters (PPMs) to the homes of customers almost a year after the practice was suspended. Scottish Power, EDF and Octopus can now install prepayment meters with a warrant, or a smart

Citizens Advice Scotland (CAS) is warning people about the risk of not paying council tax as debt cases across the Citizens Advice network top £10 million. Between October 2022 and September 2023, CABs dealt with £10.1m in council tax debt from over 2,000 clients.

An estimated 460,311 people cut back on care for their pets in the past year due to the cost-of-living crisis in general, and rising energy bills in particular.

Some landlords in Scotland are failing in their basic duty to repair problems that occur in their property, according to new research published today by Citizens Advice Scotland (CAS). The report, ‘In a Fix,’ reveals that CAB advisers had to issue advice on repairs on 5,600 occasions ove

More than 360,000 people in Scotland are worried about their debts to energy suppliers, new analysis from Citizens Advice Scotland (CAS) has revealed.