Citizens Advice Scotland

The latest spike in energy bills takes effect today due to changes to the Ofgem price cap, with a 10% increase for the average household.

Scotland's housing minister has admitted that newly released annual homelessness statistics showing a record-breaking 10,110 children are living in homeless accommodation and an increase in the number of homeless applications as "deeply concerning".

Housing bodies have welcomed the 2024-25 Programme for Government (PfG) for acknowledging the reality of the country’s housing emergency but the Scottish Government has been criticised for failing to make up for delays to funding for new homes. Outlining his first PfG as first minister, John S

National charity Independent Age has allocated £3.1 million in grant funding to help 19 advice-based organisations across the UK reach and support more older people in their local communities.

A new report commissioned by Argyll and Bute Citizens Advice with support from the UK Collaborative Centre for Housing Evidence (CaCHE) has shed light on the current landscape of rural landlords in Argyll and Bute, the first local authority to declare a housing emergency in Scotland. The report reve

Charities are warning of another difficult winter on the horizon for many Scottish households after Ofgem confirmed that the typical household's annual energy bill will rise by £149 in October.

Audit Scotland and the Accounts Commission have called on all public bodies to deliver on their responsibilities to ensure everyone can access the services they need as more key services move online.

Increasing numbers of people seeking advice involving a lack of access or skills to use the internet, new data has revealed.

Increasing numbers of people are struggling with housing debt, as cost-of-living and energy crises are exacerbating the issue, according to Citizens Advice Scotland (CAS). New data from the charity shows a 56% increase in those seeking advice on rent arrears in Registered Social Landlord p

Citizens Advice Scotland has today published new data that shows the huge debts that people in Scotland owe to energy companies.

A specialist service that helps people claim Universal Credit has unlocked almost £125 million for people in Scotland in the past five years. Universal Credit is a government benefit payment designed to help with living costs. It's paid monthly (or twice a month for some people in Scotland), a

Citizens Advice Scotland (CAS) is warning that proposals to charge advice agencies who provide immigration advice fees could have a ‘disastrous’ impact. The Home Office is currently consulting on introducing charges for bodies providing immigration advice.

Citizens Advice Scotland (CAS) has warned that hundreds of thousands of people in Scotland are missing out on money they are entitled to. A new report from “Policy in Practice” estimates that close to £23 billion in social security payments and cheaper deals are going unclaimed acr

Citizens Advice Scotland (CAS) has unlocked a total of £3 million for winter energy clients. CABs saw a large increase in demand for advice around fuel vouchers and emergency credit for prepayment meters last winter, new data published today reveals.

Early compensation figures for the forced installation of prepayment meters are a "drop in the ocean" compared to the scale of the problem, a charity has said. Figures from Ofgem today reveal that 1,502 customers have received compensation, totalling £342,450. Suppliers are planning more payme