The partnership approach reflects the ongoing collaborative work between Inverclyde’s community-based housing associations to support local residents, share resources and deliver services that respond to the needs of communities across Inverclyde.

The funding will help customers manage rising energy costs, improve the efficiency of their homes and access practical energy advice and support. The award has also enabled the creation of both a full-time 35-hour post and a 14-hour post, with Oak Tree Housing leading on the delivery and coordination of the project on behalf of the Forum.

Quarterly surveys will give customers the opportunity to share their experiences and help shape future services, while also providing evidence to inform wider policy and targeted support. Together, the four organisations own and manage more than 10,000 homes across Inverclyde.

The funding has been welcomed by the four housing associations at a time when many customers continue to face sustained pressure from high energy bills and wider cost-of-living challenges.

The funding was awarded through the Energy Redress Scheme and is administered by the Energy Saving Trust. It will help the service continue supporting households in fuel poverty and responding to ongoing affordability pressures.

Inverclyde Energy Advice will provide a dedicated, home visit focused energy advice and advocacy service for vulnerable households across Inverclyde. The home visit model enables in-depth assessment of heating systems, smart meters, tariffs, damp & mould, ventilation, appliance use and household behaviours and living circumstances.

The service helps customers to:

• Understand and reduce their household energy use
• Manage fuel debt and access benefits and payment options

A spokesperson for the four housing associations said: “This funding will allow us to continue providing practical, customer-focused support at a time when many households are still struggling with energy costs. It also gives us an opportunity to better understand customers’ needs, strengthen our services and make informed decisions about future investment in warmer, more energy-efficient homes.”

Customers of Oak Tree Housing Association, Cloch Housing Association, River Clyde Homes and Larkfield Housing Association can access free and confidential support through the Energy Advice Service by contacting their housing provider.