West of Scotland Housing Association (WSHA) is again making proactive and innovative use of new technology to improve customer experience, with the launch of new customer-facing AI assistant ‘Westy’ this week.
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Albyn Group has promoted Jim Banks to head of group customer services, a newly created role that will drive forward the organisation’s commitment to delivering excellent customer service. Albyn Group includes Albyn Housing Society, one of the largest social housing providers in the Highlands w
Lanarkshire Housing Association (LHA) has appointed Henry Coyle as its new chief executive officer. Henry has worked in housing in Scotland for nearly thirty years and brings with him a wealth of experience in both housing associations and local government. A Fellow of the Chartered Institute of Hou
Eildon Housing has been awarded just over £147,000 to fund its OPAL Borders project for the next three years.
The team at housebuilder Dandara has been brushing up on their green skills, following a volunteering stint with Edinburgh-based homelessness prevention charity Cyrenians. The developer, which is working on a range of projects from Kirkliston to Wallyford, paid Cyrenians’ Green Skills Centre a
Scottish Housing Regulator chair George Walker reflects on the latest meeting of the Urban Landlord Group. We held the fifth meeting of the urban landlord group on 19 November 2024. This is one of the three standing groups of senior people from Registered Social Landlords we meet with regularly to d
Wheatley Group has retained the prestigious Investors in Young People (IIYP) accreditation. The housing, care and property management group retained the award in recognition of the way it encourages and develops its young employees.
A Scotland-based SME property investment company has converted an abandoned Edinburgh building into a new home after securing finance from specialist lender Together.
A mum-of-four has spoken of her joy at being one of the first tenants to move into the West Dunbartonshire Council development at Clydebank East.
Cala Homes has broken ground on a multi-million-pound investment across Aberdeen and Aberdeenshire after completing the purchase of four key sites. The housebuilder has started work on four developments that will deliver much-needed homes and could support over 1,000 jobs across the region, includin
A former nightclub in Dundee could be turned into student flats under new proposals from Wilson Paul Architects.
More than 18,000 tonnes of bulk waste have been collected from Glasgow’s streets by Wheatley Homes Glasgow. The housing provider’s Neighbourhood Environmental Team (NETs) cleared the white goods, furniture and other items and recycled them in the last 12 months.
Queensferry High School students explored careers in construction during a recent visit to the Lovell development, The Crossings, in South Queensferry.
A landmark report has been published that sets out a comprehensive plan to tackle England’s housing crisis, including three reforms which would alone provide 100,000 affordable homes. While the housing crisis in major cities traditionally dominates headlines, the report from the District Counc
A Scottish Government Minister has helped shine a light on the great work being done by North Ayrshire Council staff and partners to tackle poverty.