Paypoint

Ofgem, the energy regulator, has decided to accept commitments from PayPoint and a donation of £12.5 million to Ofgem’s Energy Industry Voluntary Redress Scheme, following an investigation into whether PayPoint has infringed Chapter II of the Competition Act 1998. PayPoint provides servi

British Gas has paid £1.48 million to impacted customers which it failed to notify about a change of top-up provider from Paypoint to Payzone, which went live on January 1. This meant that some customers, many of whom are in a vulnerable situation, may have suffered detriment through wast