Utilita Energy

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Energy supplier Utilita Energy has launched a new trial which enables customers to receive energy credits in exchange for avoiding or reducing energy usage during peak times this winter. If successful, the Power Payback feature will be made available to every Utilita household, helping to cut t

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Eildon Group is delighted to hear that it has been successful in its application for funds from the ‘Community Fund’ from Utilita – a smart Pay as You Go Energy provider – to support ongoing work at its Borders Community Food Hub. At the start of the pandemic in 2020, the Eil

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Utilita has agreed to pay £500,000 in redress fees for overcharging almost 40,000 of its prepayment customers by over £125,000. Around 6,600 prepayment customers were overcharged by around £22,700 above the prepayment price cap. Around 33,000 customers were overcharged by a total o

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Ofgem has opened an investigation into Utilita’s compliance with the pre-payment meter price cap and has issued Gnergy Ltd with a notice of failure to comply with a final order over unpaid Renewables Obligation payments. Ofgem launched the investigation into Utilita to determine whether it bro

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