Clyde Valley Housing Group has achieved full compliance in its annual customer service accreditation. The assessment carried out by Customer Service Excellence assesses performance against a series of measures including Service Design, Learning from Feedback, Customer Promises, Transactional Surveys
Search:
Additional projects for more new, affordable homes across North Lanarkshire have been approved and included in the council's next Strategic Housing Investment Plan, which is being submitted to the Scottish Government.
Stirling Council’s budget engagement launched yesterday with the start of its 2022-23 Budget Conversation. Residents are being asked to give feedback on their personal spending priorities and most-valued services through an online survey as part of the budget-setting process for next March.
West of Scotland Housing Association (WSHA) has completed its latest social housing development in Barrowfield which finalises the physical regeneration of the area where there has been an investment of £65 million to create 540 new affordable homes since 1996. The latest £10m developmen
Residents at housing developments across the country were brought together again for the first time since lockdown over the nation’s favourite - a cup of tea.
A green fingered couple have teamed up with Melville Housing Association to transform an unloved patch of communal space behind their Penicuik home into a fabulous community garden. Sam and Shona Wilkie, who moved into Melville’s Windsor Lane development in 2013, began the project a little ove
Prof Sarah Johnsen and Dr Janice Blenkinsopp provide an overview of the main findings from the first interim report of the independent evaluation of Scotland’s Housing First Pathfinder programme. Operating in five areas encompassing six local authorities (Aberdeen City and Aberdeenshire, Dunde
Work has started on a new complex care housing development facility in West Lothian. West Lothian Council's project at Cawburn Road, Pumpherston is expected to open in November 2022. Construction work is being undertaken by Cruden Building East, part of the Cruden Group, on behalf of the council.
David Wilson Homes, the developer behind the proposed residential development at Seven Sisters in Cambusbarron, has secured a unanimous approval following a meeting of Stirling Council's Planning and Regulation Panel.
A unique art project for socially isolated older people, set up by Edinburgh-based Rowan Alba, will culminate in a one-day showcase of service users’ work at the Botanics later this month. View from the Inside is an exhibition of art and poetry created by the Rowan Alba CARDS (Community Alcoho
Scottish Association of Landlords (SAL) chief executive John Blackwood gives his take on plans for a new deal for tenants in the private rented sector. With the ink barely dry on the new SNP and Scottish Greens co-operation agreement, the Scottish Government is keen to forge ahead with its plans to
Almost 300,000 people in Scotland have missed a housing payment after running out of money in the past year, new analysis from Citizens Advice Scotland has revealed. Polling for Citizens Advice Scotland (CAS) by YouGov found that one in three – around 1.4 million – people in Scotlan
Plans to transform a former Dunfermline nightclub into a block of flats have been approved by Fife Council. The former Johnson’s Nightclub venue will be converted into a set of seven flats spread over the building’s first and second floors.
Loreburn Housing Association’s In-House Repairs Team have been announced as ‘Team of the Year’ at the 2021 Housing Heroes Awards.
Cloch Housing Association has enlisted the services of independent market research company, Research Resource, to carry out a full survey of its households looking at all the areas that will affect its tenants. The survey will take place during September and October and will be conducted by telephon