Scottish Social Housing Charter

The review of the Scottish Social Housing Charter was the topic at a busy online meeting of the Edinburgh Tenants Federation, which took place on June 23. The topic holds a lot of interest for Edinburgh’s tenants and as a result, there were some interesting and lively debates.

Kirsty Wells, head of HouseMark Scotland, discusses Scottish Housing Day 2019 and the theme of 'housing as a human right'

George Walker The Scottish Housing Regulator has published its annual reports on the performance of landlords against the Scottish Social Housing Charter and has introduced a new range of performance information to tenants.

Marian Reid As a new revised Scottish Social Housing Charter comes into force, CIH Scotland's deputy director Marian Reid blogs about the important new emphasis on tenant scrutiny.

The latest version of the Scottish Social Housing Charter has now been published by the Scottish Government following a review and consultation. Available on the Scottish Government website, the revised Charter was approved by the Scottish Parliament on February 8 and takes effect from April 1.

Christine Macleod A report by the Scottish Housing Regulator has found that landlords continue to show a strong commitment to accurately measuring and reporting on performance to their tenants and others.

Michael Cameron The Scottish Housing Regulator has published a report looking back on landlord performance against the Scottish Social Housing Charter’s first three years.

The Scottish Government has published its analysis of the responses to the formal consultation on the review of the Scottish Social Housing Charter. Generating 106 responses, the consultation found that views on the current Charter were generally positive with the majority of respondents in favour o

Russell Young HouseMark Scotland has used the latest Scottish Social Housing Charter data to produce a new version of its own comparison tool allowing landlords to flexibly benchmark their performance against an unlimited number of their peers.

Scottish social landlords are continuing to perform well across almost all of the standards and outcomes of the Scottish Social Housing Charter with nine out of ten tenants satisfied with the homes and services their landlord provides, a new report has found. The national analysis of landlords’ pe

Kirsty Wells By Kirsty Wells, head of HouseMark Scotland

David Bookbinder The Scottish Social Housing Charter has largely been a success story and should not be subject to major changes, the Glasgow and West of Scotland Forum of Housing Associations (GWSF) has said.

Susanne Webster As the Scottish Government looks to review the Scottish Social Housing Charter, CIH Scotland's policy and practice co-ordinator Susanne Webster blogs about the recent series of consultation events and considers what is likely to be included in the new Charter when it comes into force

Social landlords in Scotland are performing well against the standards and outcomes in the Scottish Social Housing Charter and either maintaining or improving on the previous year, according to a new report. The second National Report on the Scottish Social Housing Charter from the Scottish Housing

River Clyde Homes, the Inverclyde-based housing association, and its Customer Senate have won the Excellence in Customer Scrutiny Award at the CIH Scotland 2015 Excellence Awards.