Scottish Social Housing Charter



Kirsty Wells: Housing as a human right – celebrating Scottish Housing Day 2019

Kirsty Wells, head of HouseMark Scotland, discusses Scottish Housing Day 2019 and the theme of 'housing as a human right'

Published 18 September 2019

Extended Charter indicators highlight improved performance of landlords

The Scottish Housing Regulator has published its annual reports on the performance of landlords against the Scottish Social Housing Charter and has introduced a new range of performance information to tenants.

Published 1 September 2017

Blog: New Scottish Social Housing Charter places important new emphasis on tenant scrutiny

As a new revised Scottish Social Housing Charter comes into force, CIH Scotland's deputy director Marian Reid blogs about the important new emphasis on tenant scrutiny.

Published 13 April 2017

New Scottish Social Housing Charter published

The latest version of the Scottish Social Housing Charter has now been published by the Scottish Government following a review and consultation.

Published 29 March 2017

Regulator finds continued landlord commitment to accurate Charter data

A report by the Scottish Housing Regulator has found that landlords continue to show a strong commitment to accurately measuring and reporting on performance to their tenants and others.

Published 16 December 2016

Regulator looks back on landlord performance over Charter’s first three years

The Scottish Housing Regulator has published a report looking back on landlord performance against the Scottish Social Housing Charter’s first three years.

Published 16 November 2016

Government publishes Charter consultation response analysis

The Scottish Government has published its analysis of the responses to the formal consultation on the review of the Scottish Social Housing Charter.

Published 16 November 2016

New dashboards enable in-depth analysis of Scottish Social Housing Charter data

HouseMark Scotland has used the latest Scottish Social Housing Charter data to produce a new version of its own comparison tool allowing landlords to flexibly benchmark their performance against an unlimited number of their peers.

Published 6 September 2016

Social landlords show strong performance and continued improvement, says Regulator

Scottish social landlords are continuing to perform well across almost all of the standards and outcomes of the Scottish Social Housing Charter with nine out of ten tenants satisfied with the homes and services their landlord provides, a new report has found.

Published 1 September 2016

Blog: Assessing the impact of the Scottish Social Housing Charter

By Kirsty Wells, head of HouseMark Scotland

Published 26 August 2016

Charter a success but leave it as it is, says GWSF

The Scottish Social Housing Charter has largely been a success story and should not be subject to major changes, the Glasgow and West of Scotland Forum of Housing Associations (GWSF) has said.

Published 25 August 2016

Blog: Reviewing the Scottish Social Housing Charter

As the Scottish Government looks to review the Scottish Social Housing Charter, CIH Scotland's policy and practice co-ordinator Susanne Webster blogs about the recent series of consultation events and considers what is likely to be included in the new Charter when it comes into force in April 2017.

Published 28 July 2016

Tenants satisfied with social landlords’ performance, finds regulator

Social landlords in Scotland are performing well against the standards and outcomes in the Scottish Social Housing Charter and either maintaining or improving on the previous year, according to a new report.

Published 9 February 2016