Citizens Advice Scotland

A total of 10 charities will receive a share of a £20 million fund in 2026-27 to deliver wide-ranging support to improve wellbeing, boost incomes, and help parents towards employment as part of the Scottish Government’s drive to eradicate child poverty.

Prime Minister Andy Burnham’s announcement to remove the 5% VAT on electricity bills has been welcomed by Consumer Scotland, Citizens Advice Scotland (CAS), the Chartered Institute of Housing (CIH) and the charity, Independent Age, but calls have also been made for additional measures to boost

Citizens Advice Scotland (CAS) has cautiously welcomed the announcement that heating oil users will receive compensation and better protections.

Scotland faces another sharp increase in energy bills this summer after Ofgem confirmed the energy price cap will rise by 13% from 1 July, pushing a typical annual dual‑fuel bill from £1,641 to £1,862.

New evidence from Citizens Advice Scotland (CAS) paints a stark picture of a housing system under severe strain, with rising numbers of people seeking help for homelessness, damp and mould, and unexpected housing costs.

In a follow-up to a response by Dr James Patrick Ferns from the Dalmarnock Village Housing Campaign to David Bookbinder’s article on ‘Navigating the political correctness around damp and mould’, a social housing tenant has shared their own experience. I am writing as a residen

More than half (55%) of people in Scotland have been limiting their use of central heating to save on bills, while almost a quarter (24%) limit using hot water by bathing less or sharing bathing water in an attempt to save energy, research by Citizens Advice Scotland (CAS) has found. Of those worrie

Energy regulator Ofgem has announced a 7% reduction in the energy price cap, lowering the annual bill for a typical dual‑fuel household to £1,641 from 1 April to 30 June 2026.

Scarf co-chief executive Lawrence Johnston has provided evidence to the Scottish Affairs Committee, contributing to the parliamentary inquiry into GB energy and the net zero transition. Lawrence joined other sector leaders, including Stephanie Mander, social justice policy manager at Citizens Advice

Around 250,000 households in Scotland will automatically receive help with their energy bills next winter under changes to the Warm Home Discount scheme, the UK Government has announced.

A range of new protections for households and businesses that get their heating and hot water through a heat network has come into force.

One in three (33%) adults in Scotland are concerned about the size of their fuel bills as the winter cold starts to bite, Citizens Advice Scotland (CAS) has found.

Housing bodies have welcomed the UK Government's abolition of the two-child benefit cap but shared their disappointment that the freeze on Local Housing Allowance (LHA) was not scrapped for good.

Households will see a rise in gas and electricity prices after regulator Ofgem outlined its next price cap.

Property factors across Scotland are facing mounting accusations of overcharging, mismanagement and opacity, which suggests the possibility of systemic abuse of homeowners’ trust and money.