Citizens Advice Scotland



Scottish Government to seek delay to fire alarm regulations until 2022

Legislation which requires all homes in Scotland to have interlinked smoke and carbon monoxide alarms will be delayed by 12 months following criticism of the timing of implementation due to the impact of coronavirus.

Published 21 October 2020

Citizens Advice Scotland warns of energy bill shock for low-income home workers

The tax relief available to those working from home as a result of the COVID-19 pandemic will not cover the increased winter energy costs of those on low incomes, Citizens Advice Scotland (CAS) has warned.

Published 15 October 2020

350,000 in Scotland households fall behind on council tax

More than 350,000 families in Scotland have fallen behind on council tax payments during the coronavirus lockdown period.

Published 12 October 2020

Removing £20 universal income increase could cause ‘income crisis’, says CAS

Potentially thousands of Universal Credit claimants in Scotland will find their incomes unable to match their cost of living unless the £20 increase to the benefit is retained beyond next March, Citizens Advice Scotland (CAS) has warned.

Published 5 October 2020

Charity warns of 'significant' cuts as closure prevented at Glasgow advice centres

Citizens Advice Bureaux in Glasgow still face "significant cuts" from the local authority despite councillors rejecting proposals that would have seen five out of eight city CABs close, a charity has warned.

Published 18 September 2020

Citizens Advice Scotland outlines plans to protect consumers in move to net-zero

There remains a significant risk consumers who invest in energy efficiency measures will be vulnerable to mis-selling, poor installations and complex redress routes without stronger protection, according to ​new research published by Citizens Advice Scotland (CAS).

Published 15 September 2020

Citizens Advice Scotland calls for extension of furlough scheme as workers worry about bills

Citizens Advice Scotland (CAS) is calling for an extension of the furlough scheme as a new poll reveals that workers in Scotland are concerned about their ability to pay bills and rent over the next 12 months.

Published 11 September 2020

Programme for Government: Scottish Government 'disappoints' on social housing and renter support

The Scottish Government is to establish a £10 million Tenant Hardship Loan Fund to help those struggling to pay rent during the coronavirus crisis.

Published 2 September 2020

Charities hit out at proposed funding cuts to Glasgow advice agencies

Proposed funding cuts that will close five of Glasgow’s eight Citizens Advice Bureaux will cost communities millions of pounds, new analysis has revealed.

Published 1 September 2020

Face-to-face advice services to resume from next week

First Minister Nicola Sturgeon announced yesterday that from Monday, face to face advice provision can resume for welfare, debt and income maximisation purposes as Scotland remains in Phase 3 of its coronavirus lockdown.

Published 21 August 2020

Expert coalition calls for fundamental review of disability assistance system

A fundamental review of disability assistance must be initiated by the Scottish Government during the next parliament, according to a coalition of organisations campaigning for long-term improvements to social security for disabled people. 

Published 19 August 2020

Extension of protections ‘give breathing space’ to tenants facing eviction

Charities have welcomed First Minister Nicola Sturgeon’s confirmation that the Scottish Government is looking at extending emergency restrictions on evictions due to the impact of coronavirus until March 2021.

Published 13 August 2020

Warm Home Discount scheme 'not reaching all the people it needs to', says CAS

The UK Government's Warm Home Discount scheme (WHD) is seen as vital by those who receive it but it is failing to help significant numbers of people in Scotland who are in fuel poverty, according to new research by Citizens Advice Scotland (CAS) and Changeworks.

Published 7 August 2020

More eviction protection needed amid ‘alarming’ rise in crisis grants applications

A 37% increase in applications for crisis grants from the Scottish Welfare Fund highlights the need for an extension to the current protections against eviction, according to Shelter Scotland.

Published 8 July 2020

Post-COVID economic advisory group advocates accelerated investment in affordable housing

The Scottish Government should accelerate investment in affordable housing and introduce a Scottish jobs guarantee in partnership with business as part of its recovery from the coronavirus pandemic.

Published 23 June 2020