Citizens Advice Scotland

1-15 of 362 Articles
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Fuel poverty rates in Scotland increased to 31% of all households in 2022, of which more than 18% were in extreme fuel poverty, the latest Scottish House Condition Survey has found.

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Energy regulator Ofgem has today announced a significant reduction of the energy price cap for the second quarter of 2024, though a charity is stressing that prices are still too high for many households.

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A new campaign is encouraging people to seek advice if they are worried about their debts, as research shows over 660,000 people cite debt as impacting their mental health. Analysis of polling from research company YouGov suggests around 665,148 of people in Scotland have seen their mental health an

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Extra help for people struggling with council tax debt will be on offer in three local authority areas under a pilot scheme. The Scottish Government is providing Citizens Advice Scotland with £200,000 funding to better understand the reasons why some people end up in council tax arrears and to

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Citizens Advice Scotland (CAS) is warning policymakers to prioritise support for those struggling amid the cost-of-living crisis as a new report reveals its impact across the Citizens Advice Bureau (CAB) network. The charity’s monthly data report found that demand for advice around Crisis Gran

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Tens of thousands of people in Scotland have been forced onto pay-as-you-go energy meters against their will, new analysis from Citizens Advice Scotland (CAS) has suggested. The charity analysed polling from the research company YouGov and estimated that around 23,936 people were forced onto an elec

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Energy regulator Ofgem has today granted permission for companies to resume the forced installation of prepayment meters (PPMs) to the homes of customers almost a year after the practice was suspended. Scottish Power, EDF and Octopus can now install prepayment meters with a warrant, or a smart

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Some landlords in Scotland are failing in their basic duty to repair problems that occur in their property, according to new research published today by Citizens Advice Scotland (CAS). The report, ‘In a Fix,’ reveals that CAB advisers had to issue advice on repairs on 5,600 occasions ove

1-15 of 362 Articles