A housing association in England has provided its staff with "empathy training" after it was revealed that a leak coming into a resident’s bedroom from the property above caused her to sleep in her living room for more than 18 months. PA Housing, which manages more than 23,000 homes
Uk & International
The current system of exempt accommodation in England, a type of supported housing that is used to house a range of people with support needs, is a "complete mess" that is failing too many residents and local communities at the expense of the taxpayer, a Westminster committee said today. A report fr
The Housing Ombudsman has issued a special report on Clarion following concerns about the UK’s largest housing association's response to complaints about damp and mould and pest control. The Ombudsman said it used its powers to conduct a further investigation beyond an initial complaint t
The UK Government is intent on rowing back on its commitment to abolish no-fault evictions in England, according to reports. First pledged under Theresa May’s government in 2019 and a manifesto commitment, measures to protect renters and support levelling up were announced during the Queen&rsq
The housing regulator in England has issued a regulatory notice to a housing association that was found to have overcharged residents nearly £3 million for rent over a period of ten years. The Regulator of Social Housing (RSH) concluded this week that Beyond Housing Limited, which op
Sanctuary Group and Swan Housing Association are in discussions to enter into a potential business combination. Any future agreement will be subject to detailed due diligence and the approval of boards of both organisations.
All registered providers of social housing in England will need to collect and publish a range of comparable information on areas such as repairs, safety checks and complaints from 1 April 2023 under new tenant satisfaction measures (TSMs) being introduced by the Regulator of Social Housing. Th
Sector bodies for the not-for-profit social housing sector across the UK have written to new Prime Minister Liz Truss to express their escalating concern over the impact that rising living costs are having on residents and housing providers, urging her to provide prompt and targeted support. The let
Housing association Hyde Group has won £10.8 million in damages and costs from a contractor after a dispute over defective cladding. Construction firm Mulalley was ordered to pay damages and costs to group subsidiary Martlet Homes in a case relating to tower blocks in Gosport, Hampsh
A cap on social housing rent increases could be put in place for the coming financial year in England under proposals being consulted on by the UK Government, with options at 3%, 5% and 7% being considered. A consultation has been launched today to invite views from social housing tenants and landlo
The UK Government’s housing strategy could consume all of England’s carbon budget unless vital action is taken to rapidly reduce the ecological impacts of housing, according to an academic report. New research led by Ecological Economist Dr Sophus zu Ermgassen at the Durrell Institute of
Leeds City Council is leading a partnership of expert organisations in carrying out a feasibility study into the development of an innovative methodology for deploying domestic heat pumps at a high-density within urban communities. In 2021, approximately 85% of UK domestic heating was provided throu
An investigation into the alleged mis-selling of leaseholds by Barratt Homes has been closed by the UK competition watchdog after it found “insufficient” evidence against the housebuilder. Four of the UK’s biggest housebuilders came under scrutiny from the Competitio
The UK Government should intervene to provide private renters in England with a right to buy the property they live in, according to a recent paper by the Joseph Rowntree Foundation (JRF). This briefing, titled 'Making a house a home: Why policy must focus on the ownership and distribution of h
More than 4,500 primary school classes worth of homeless children are spending the summer holidays in temporary accommodation in England amid a national shortage of affordable housing, the Local Government Association (LGA) has warned. Latest figures for England show there are 119,840 children livin