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Robyn Rae, the customer complaints officer from Hillcrest Homes, has taken over as the chair of the Scottish Complaint Handlers Network. The network is made up of housing association staff who are responsible for complaint performance for their organisation. The network meets each quarter and is an

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Avant Homes has continued to lay the foundations of future growth by moving from its Stirling office and establishing two new offices located in Edinburgh and Glasgow. The new Avant East Scotland business is based at Edinburgh Park, South Gyle, with its new sister region, Avant West Scotland, to be

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Caledonia Housing Association has unveiled a number of management board changes following its Annual General Meeting this week. Current chair, Alan Nairn, has stepped down from the board after three years as chair having originally been appointed to the Caledonia board as a non-executive director in

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Time for another of Craig Sanderson's self-proclaimed "frequent rants" about the use of the word ‘affordable’ to describe housing project proposals. Despite efforts by the City of Edinburgh Council and housing associations, the lack of supply of new homes for social rent (i.e. truly &lsq

Housing Champions

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Jimmy Black meets the energetic Evie Copland, multi-award-winner and housing evangelist. “The biggest problem is … how do I change the world with this?” Evie Copland is finishing her Master's in Housing Studies, and she has been a distinguished student. In 2021 she won the Malcolm

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Jimmy Black meets Bill Banks, retiring CEO of the multi award-winning Kingdom Group. Bill Banks looks relaxed, calm and entirely at home in his relatively modest office at Kingdom Housing Association. He’s a man at the height of his powers with a very solid track record of achievement. But Bil

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Fanchea Kelly has been at the centre of events in Scottish housing since the 1980s, and will soon leave Blackwood after a stellar career. Jimmy Black asked her to share some memories with Scottish Housing News. Over 9,000 miles from Scotland, Fanchea Kelly was sitting in an Australian radio studio i

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In the second instalment of his Housing Champion interviews, Jimmy Black speaks to housing veteran Tony Cain. You would think Tony Cain would understand how housing works. He’s been head of housing in a council, an inspection manager with Communities Scotland and a policy officer working in go

Scottish Housing News Podcast

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As housing and care providers continue to grapple with Scotland’s ageing population, some are embracing tech more than ever before. Earlier this year, Bield Housing and Care officially launched a digital hub in Linlithgow. Securing £75k in funding from the TAPPI project, it set about sho

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With its latest campaign, the SFHA is aiming to put Housing at the Heart of Scotland and keep it there. It looks to tell stories of the importance of social housing in Scotland and ensure social landlords are given the required support to continue this vital work. In this episode, Kieran Findlay and

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The current framework for regulating social landlords in Scotland was introduced in 2019. Since then, tragic incidents here in the UK and worldwide events have changed how RSLs are expected to operate, possibly forever. So in this episode, we’re asking whether the way RSLs are regulated should

Black's Blog

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If we put digital technology to work, we can perhaps look after our houses and our tenants much better. Jimmy Black reflects on a conversation with Bield about their pioneering work in technology-enabled care. Social housing is waking up to the world of tech. With sensors, we can monitor the humidit

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Do passive houses really need to cost more than "normal" ones? And can they still get damp? Jimmy Black explores some themes after a conversation with Angela Currie and Janice McDonald of Hanover Scotland. Decisions, decisions. Take a popular housing scheme in a settled community in one of the lovel

Our Housing Heritage

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The Springburn office of ng homes is named after Ned Donaldson. But who was Ned Donaldson? Kieran Findlay recalls the contribution of the activist and the post-war battle to stop the privatisation of council housing at Merrylee. It was a cold sleety December day in 1951. Slum landlordism and sublett

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Duncan Smith, who works in the social housing sector, has contributed this piece as part of his quest for more information about housing architect George Gibson. Several years ago, just after starting my current job, I undertook some research on the properties we were refurbishing at the time. I fou

Fuel Poverty

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Energy suppliers have been banned from forcibly installing prepayment meters for people over 75 with no support in their house and homes with children aged under 2, thanks to new protections put in place by Ofgem. The energy regulator has today confirmed that the Code of Practice for the involuntary

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Environmental charity Changeworks has achieved its biggest impact to date in reducing carbon emissions and helping people in need of energy advice, a new report has revealed. In the context of the accelerating climate emergency and energy crisis, Changeworks’ goal to decarbonise Scotland&rsquo

Homelessness

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The families of more than 316,000 under-16s were benefitting from Scottish Child Payment by the end of June this year, according to the latest official statistics. New figures published today show the payment of £25 per week, which is unique in the UK, was reaching 316,190 - an increase of mor

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People living in North Lanarkshire who face financial hardship are being encouraged to contact the council’s Tackling Poverty Team to make sure they are getting all the benefits they are due. This year an additional £40 million was secured for residents from advice services.