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A document which outlines the eight principles that will guide Scotland’s new social security system is to be considered for approval by the Scottish Parliament. Created by people with experience of the existing social security system, the newly-published ‘Our Charter’ outlines in

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A new mobile-friendly website helped Scottish Construction Now to a record year in 2018 with daily newsletter subscribers increasing by almost 1,000 to just under 8,500 and website users jumping by 6,000 a month — up from 39,000 to just over 45,000. The figures confirm Scottish Construction No

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As the Fuel Poverty Bill continues to make its way through Parliament, CIH Scotland’s policy and practice manager Ashley Campbell reflects on the need for cross party commitment to achieve real changes. On 16 October the National Records of Scotland published its annual statistics showing how

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An appeal against an Aberdeen City Council decision to reject a planning application for additional properties at a CALA Homes site has been upheld by the Scottish Government. The housebuilder’s plans to deliver 16 homes at its Craibstone development were rejected by the local authority last y

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Several recent judgements by the First-tier Tribunal for Scotland (Housing and Property Chamber) show that tenants now have an effective way of making sure that their landlord or letting agent meet the minimum standards for the condition of their homes, writes James Mullaney.

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In this new blog for CIH Scotland, Linda Moir, former director of customer service at Virgin Atlantic and head of event services at the London 2012 Olympic Games, talks about the importance of delivering excellent customer service in your organisation. Throughout my professional life I have lived an

16711-16725 of 26395 Articles